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This article shows how to start the Hardware Diagnostic on PowerEdge servers, which is a tool provided by Dell for basic troubleshooting and maintenance.
Hardware Diagnostics are embedded tools installed in the pre-OPERATING SYSTEM of your server. Dell provides the hardware diagnostics tools.
It is recommended that you run diagnostics using the Hardware Diagnostics utility, as part of a regular maintenance plan to validate that the attached hardware is functioning properly.
Diagnostics utility has a physical (as opposed to logical) view of the attached hardware, it can identify hardware problems that the operating system and other online tools cannot identify.
You can use the hardware diagnostics utility to validate the memory, I/O devices, CPU, hard drives, and other peripherals.
The procedure depends on your Server Generation, shortcuts and screenshots are available below.
Find detailed information in the User Manual of your PowerEdge Server:
In the left pane of Lifecycle Controller, click Hardware Diagnostics.
In the right pane, click Run Hardware Diagnostics. The diagnostics utility is launched.
Follow the instructions on the screen. When the tests are complete, the results of the diagnostics tests are displayed on the screen. (Figure 1 - in English only)
Figure 1: ePSA Diagnostics
Note: You may stop testing by pressing the ESC key. Restarting without clicking Exit at the top of the screen will cause the Lifecycle controller menu to load again after reboot.
Note: The steps below describe the latest version of the Hardware Diagnostics embedded in the Unified Server Controller (USC) of 11G PowerEdge servers. Older versions may look different, but the options are similar.
If you chose to Run Diags, you must:
Select Express Test to quick test all components
Select Extended Test to test all components intensively
Select the Custom Test to test single components
Figure 3: Test Options
Testing one device
Choose Custom Test
On the next page, you have to select the component you want to test.
For example, for testing a hard disk: (Figure 4-English-only.)
Choose the Drive that you want to test
Choose the type of Test that you want to perform (for example, Drive Self-Test)
Choose your preferred Diagnostic Options
Recommended:
Non-Interactive Tests Only
Log output file pathname (to save the results)
Continue on Failure (to prevent interruption when failures are found)