The Express Service Code and Service Tag are found on the front of the system and at the back of the system next to the RAID controller modules.
Modular Disk Storage Management (MDSM) software is necessary for this procedure.
MDSM must be installed on a system which is connected on the same network as the PowerVault disk array.
Important:
The graphic aspect can be different depending on the MDSM version. Please find below several screen shots to guide you.
Launch MDSM.
Select the array, do a right click on it and select: Manage Array.
In the new window, click on Storage Array Profile.
In the section Find of the new window (see image below):
- Enter the word ASSET for the firmware versions inferior to the version 08.20.XX.XX and validate.
- Enter the words Chassis Serial Number for the firmware versions superior to the version 08.20.XX.XX and validate.
The Service Tag will be visible as shown on the image below: