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How to Manage Two-Factor Authentication (2FA) for VMware Carbon Black Cloud

Shrnutí: Learn how to enable or reset two-factor authentication (2FA) for VMware Carbon Black Cloud by following these step-by-step instructions.

Tento článek se vztahuje na Tento článek se nevztahuje na Tento článek není vázán na žádný konkrétní produkt. V tomto článku nejsou uvedeny všechny verze produktu.

Příznaky

This article covers 2FA requirements and management for the VMware Carbon Black Cloud console.


Affected Products:

  • VMware Carbon Black Cloud

Příčina

Not applicable

Řešení

2FA Client Support

VMware Carbon Black Cloud supports the following 2FA clients:

  • DUO Security
  • Google Authenticator
Note: Dell and VMware do not endorse nor support any listed third-party 2FA client. Contact the product’s manufacturer for information about setup, configuration, and management.

Enabling and Resetting 2FA

Administrators may Enable or Reset 2FA for their environment. Click the appropriate process for more information.

  1. In a web browser, go to [REGION].conferdeploy.net.
  1. Sign In to the VMware Carbon Black Cloud.

VMware Carbon Black Cloud sign in

  1. In the left menu pane, expand Settings and then click Users.

Expanding Settings and selecting Users

Note: The layout in the example may differ slightly from your environment.
  1. 2FA may be configured for:

Click on the appropriate 2FA client for more information.

DUO Security

  1. In the top-menu, click DUO Security.

DUO Security

  1. Confirm two-factor change.

Confirming two-factor change

  1. In the DUO Security Settings user interface (UI):
    1. Populate Integration Key.
    2. Populate Secret Key.
    3. Populate API Host.
    4. Click Save.

DUO Security Settings with an Integration Key field, Secret Key field, API host field, and Save button

Google Authenticator

  1. In the top-menu, click Google Authenticator.

Google Authenticator

  1. Confirm two-factor change.

Confirming two-factor change

  1. In a web browser, go to [REGION].conferdeploy.net.
  1. Sign In to the VMware Carbon Black Cloud.

VMware Carbon Black Cloud sign in

  1. In the left menu pane, expand Settings and then click Users.

Expanding Settings and selecting Users

Note: The layout in the example may differ slightly from your environment.
  1. In the USERS menu:
    1. Locate the appropriate EMAIL.
    2. Click the arrow icon under Actions.
    3. Click Reset Google Authenticator or Reset DUO Security.

Selecting Reset Google Authenticator

Note: The example screenshot uses Google Authenticator. DUO Security is listed in environments using that 2FA client.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

 

Dotčené produkty

VMware Carbon Black
Vlastnosti článku
Číslo článku: 000126220
Typ článku: Solution
Poslední úprava: 15 Feb 2024
Verze:  11
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