Improper cleaning methods can result in physical damage to Dell monitors. Physical defects may affect the screen and body of the monitor.
Follow the instructions in the list below when cleaning the monitor:
- To clean the Dell Monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the Dell Monitor screen.
CAUTION: Do not use detergents of any kind or other chemicals such as benzene, thinner, ammonia, abrasive cleaners, alcohol, or compressed air.
- Do not directly spray the cleaning solution or even water on the surface of the monitor. Directly spraying liquid onto the panel will roll down to the bottom of the panel and corrode the electronics resulting in permanent damage.
Instead, apply solution or water to soft cloth material.
NOTE: Using cleaner may cause changes in the appearance of the monitor, such as color fading, milky film on the monitor, deformation, uneven dark shade, and screen surface peeling.
NOTE: Monitor damages due to improper cleaning methods and the use of benzene, thinner, ammonia, abrasive cleaners, alcohol, compressed air, detergent of any kind will lead to a Customer Induced Damage (CID). CID is not covered under the standard Dell warranty.