Příznaky
一些所有者报告,在运行游戏或 3D 应用程序时,Dell Gaming 笔记本电脑系统的 FPS(每秒帧数)下降,以及长时间运行这些游戏和 3D 应用程序时突然出现丢弃处理问题。
虽然这种行为通常发生在系统使用一段时间后,但是使用监控软件,可能会表明:当处理器温度升高时,系统可能必须降低 CPU/GPU(中央处理单元/图形处理单元)的速度或功率,以防止系统过热。当它执行此操作时,CPU 可能会将处理器时钟频率降低到 0.8 GHz,而这通常就是 FPS 下降的原因。
受影响的系统
Dell G3 3579/3590
Dell G5 5587
Dell G7 7588
Inspiron 灵越 7567
Příčina
Řešení
预计在持续使用一段时间后,特别是使用需要大量硬件资源的图形或 3D 应用程序时,系统将升温。当温度升高到某一点(每个系统的温度点都有所不同)时,热处理功能会逐渐降低 CPU 和 GPU 的处理速度,从而降低系统的温度。通过这种方式进行使用,以便过多的热量不会对系统的任何组件造成损坏。
要防止此功能频繁激活,请务必确保系统不会异常升温。
为此,请注意以下重要提示:
确保您的 BIOS 和驱动程序已更新到戴尔支持站点 上为系统提供的最新版本
确保系统上的通风孔没有被阻塞
系统所在位置的温度会导致系统温度更快上升
不要使用第三方软件来确定系统是否过热。使用 Support Assist 压力测试检查是否报告任何错误:
如果您的系统支持 Dell Power Manager (DPM) ,请根据需要调整 Thermal Management 选项的配置:
Videa
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