General Information About the Dell AX510 and AX510PA Soundbars
How to connect and troubleshoot Dell AX510 and AX510PA soundbars. Discover specifications, supported displays, and detailed setup instructions for optimal soundbar performance.
Shrnutí:How to connect and troubleshoot Dell AX510 and AX510PA soundbars. Discover specifications, supported displays, and detailed setup instructions for optimal soundbar performance.
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The following instructions can be used to install the soundbar on a Dell compatible monitor.
Attach the soundbar to the monitor by placing the corresponding notches on the soundbar and the monitor (as shown by the arrows). Slide in the direction of the arrows until a click is heard.
Connect the audio in cable from the soundbar to your computer.
Connect the AC adapter to your soundbar. (Method A is for the AX510. Method B is for the AX510PA.)
The following information can be used to troubleshoot various issues with the AX510 and AX510PA soundbar.
Symptom
What You May Experience
Possible Solution
No Sound
No power to the soundbar and the power light is off.
Turn the power to On, on the soundbar. Check if the power light (white LED) on the front of the soundbar is illuminated.
Confirm that the power cable from the soundbar is plugged into the power adapter. The power adapter is plugged into a known good electrical outlet.
No Sound
The soundbar has power, and the power light is on.
Plug the audio line in cable into the computer's audio out jack.
Set all Windows volume controls to their maximum.
Play some audio on the computer.
Turn the volume to a higher level by turning the volume knob clockwise on the soundbar.
Clean and reseat the audio line in plug.
Test the soundbar with a different audio source.
Go to the control panel of the computer and click Sound. Ensure that the computer built in audio or the sound card is enabled. Try different ports, reinstall the audio drivers, or restart the computer. Try another known working speaker.
Distorted Sound
System's sound card is used as the audio source.
Clear any obstructions between the soundbar and yourself.
Confirm that the audio line in plug is inserted into the jack of the sound card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio source.
Turn the volume level to the lower setting by turning the volume knob counter clockwise on the soundbar.
Clean and reseat the audio line in plug.
Troubleshoot the computer's sound card.
Test the soundbar using another audio source.
Ensure that the soundbar is seated properly on the monitor.
Ensure that no loose objects are touching the soundbar.
Distorted Sound
Other audio source is used.
Clear any obstructions between the soundbar and yourself.
Confirm that the audio line in plug is inserted into the jack of the audio source.
Decrease the volume of the audio source.
Turn the volume level to the lower setting by turning the volume knob counter clockwise on the soundbar.
Clean and reseat the audio line in plug.
Turn the bass or wave setting down.
Ensure that the soundbar is seated properly on the monitor.
Ensure that no loose objects are touching the soundbar.
Unbalanced Sound Output
Sound from only one side of the soundbar.
Clear any obstructions between the soundbar and yourself.
Confirm that the audio line in plug is inserted into the jack of the sound card or audio source.
Set all Windows audio balance controls (L R) to their midpoints.
Clean and reseat the audio line in plug.
Troubleshoot the computer's sound card.
Test the soundbar using another audio source.
Low Volume
Volume is too low.
Clear any obstructions between the soundbar yourself.
Turn the volume to a higher level by turning the volume knob clockwise on the soundbar.