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How to Download and Install Bluetooth Driver for Windows 11 and Windows 10

Summary: Understand how to download and install Bluetooth drivers to help resolve any Bluetooth driver errors in Windows 11 and Windows 10.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

A Bluetooth Driver is a software program that allows your operating system to communicate with a Bluetooth device such as Bluetooth-enabled printers, keyboard, mouses, and so on.

Bluetooth drivers are operating system specific, a Bluetooth adapter requires specific drivers based on the operating system that is installed on the computer.

An incorrect, corrupt, or missing driver can affect the performance of the Bluetooth-enabled devices such as unable to recognize or identify, unable to pair, intermittent connectivity with Bluetooth-enabled devices.

Dell Technologies recommends that you download the drivers for your Dell computer, printer, tablet, and other Dell devices from the Dell Drivers & Downloads website.

WARNING: Downloading and installing Dell-developed drivers or software from third-party or unknown sources can cause the computer or device not to work correctly, cause the computer to crash or not boot into the operating system, or in some rare instances infect the computer with virus, trojan, or other malicious software.
NOTE: Drivers for third-party or non-Dell products such as non-Dell branded printers, docking stations, webcams, scanners, monitors, and so on, must be downloaded from the device manufacturer's website.

To download and install the Bluetooth drivers on a Dell computer using the SupportAssist automated application, follow the steps below:

  1. Browse to the Dell Drivers & Downloads website.
  2. Touch or click the listing for your computer under THIS PC.
    NOTE: When there is no listing for your computer under THIS PC, you can touch or click Download & Install SupportAssist, which automatically identifies your computer. Follow the prompts to download and install SupportAssist. For more information, browse to the Dell SupportAssist page.
  3. Click Check for Updates to allow Dell to automatically find driver updates for you.

To manually locate and download the drivers, follow the steps below:

  1. Browse to the Dell Drivers & Downloads website.
    • Enter the Service Tag, or Model, and then touch or click the Search button, and select your computer or monitor from the list.
      Note: For more information, see the Dell Knowledge Base article, How to Determine the Model Number of Your Dell Computer.
    • Touch or click Browse all products: You must select the type of device you have, the brand name, and then the product model.
  2. Click Expand.
  3. Use the drop-down menu under Operating System and select the operating system that is installed on your Dell computer.
  4. The Bluetooth drivers are listed under the Network, Ethernet & Wireless category. Use the drop-down menu under Category and select the Network, Ethernet & Wireless category.
    NOTE: To view drivers for your Dell computer, select This Device: (Your Service Tag.)
  5. Click the Download button next to the Bluetooth driver and save the file.
    NOTE: On certain Dell computers, the Bluetooth drivers may be part of the WiFi (wireless or WLAN) driver package.
  6. Using File Explorer (also known as Windows Explorer), browse to the location where the downloaded file was saved.
  7. Double-click the .exe driver installation files that you downloaded and follow the on-screen instructions to complete the installation process.
  8. After the driver installation is complete, restart the computer.

Driver Series Bluetooth

Duration: 01:32
Closed captions: English Only

NOTE: On certain Dell computers, the Bluetooth drivers may be part of the WiFi (wireless or WLAN) driver package. The reference to Driver Series #5 Wireless Driver that is mentioned in the video above is to download and install the WiFi (wireless or WLAN) drivers.

Additional Information

How to Connect Bluetooth Device to Your Personal Computer in Windows 11

Duration: 02:09
When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player.

How To Run a Bluetooth Troubleshooter

Duration: 00:35
When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player.

Recommended Articles

Here are some recommended articles related to this topic that might be of interest to you.

Bluetooth For more information and support for Bluetooth, browse to our dedicated Bluetooth support page.

Out of Warranty support Out of warranty? No problem. Browse to the Dell.com/support website and enter your Dell Service Tag and view our offers.

NOTE: Offers are only available for US, Canada, UK, France, Germany, China, and Japan personal computer customers. Server and Storage not applicable.

Affected Products

Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, Software & Drivers, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Latitude Tablets, XPS Tablets, Fixed Workstations, Mobile Workstations , Dell Wireless 355 Module with Bluetooth 2.0 + EDR Technology User Guide ...
Article Properties
Article Number: 000132386
Article Type: How To
Last Modified: 03 سبتمبر 2024
Version:  33
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