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PowerStore / PowerFlex / PowerMax: SNS export mount failure when using NFSv4

Summary: Upon creating a filesystem (FS) with an identical name to the SNS name, SNS export cannot be mounted via NFSv4.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Upon creating a filesystem (FS) with an identical name to the SNS name, SNS export cannot be mounted via NFSv4. 

Customer Impact:
SNS export via NFSv4 will fail to mount. As a result access the SNS links will fail and be redirected to link targets. 


This issue affects: PowerFlex, PowerMax, and PowerStore

Cause

This issue is due to SDNAS using a single namespace.

Resolution

Workaround:
Recreate the namespace with a different name. 
The FS name should be different from the SNS root hosting filesystem name.

Important: Use NFSv4 version mount option explicitly while mounting the namespace to avoid auto-failback to NFSv3.

Affected Products

PowerFlex Appliance, PowerMax, PowerStore
Article Properties
Article Number: 000216923
Article Type: Solution
Last Modified: 27 Nov 2023
Version:  5
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