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Dell Unity: Operation failed. Error code: 0x1000100 received when using Unisphere Client CLI (User Correctable)

Summary: This article describes one of the causes of the 0x1000100 error that results from the uemcli command.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Uemcli commands run from the Unisphere Client result in the following error: 
C:\Program Files (x86)\EMC\Unisphere CLI>uemcli -no -d xx.xx.xx.xx -u admin -securePassword -sslpolicy accept /sys/general show
Password:
Operation failed. Error code: 0x1000100
Unable to validate the specified certificate. (Error Code:0x1000100)

The same command run by the service user on the Unity SP CLI is successful.

TLS mode is changed from the default.

Default: 
# uemcli -no -u admin -securePassword /sys/security show
Password:
1:    FIPS 140 mode         = disabled
      TLS mode              = TLSv1.0 and above
      Restricted shell mode = enabled

Current: 
# uemcli -no -u admin -securePassword /sys/security show
Password:
1:    FIPS 140 mode         = disabled
      TLS mode              = TLSv1.2 and above
      Restricted shell mode = enabled

Cause

This event occurs when using an older version of Unisphere Client. 
C:\Program Files (x86)\EMC\Unisphere CLI>uemcli -version
Version:  4.5.1.577842
Branch:   Unity_PullRequest_Build_Driver_RTM
Revision: 235

Unisphere CLI client version 5.0.2 and earlier do not support TLS 1.2.

When using Unisphere CLI client version 5.0.2 and earlier,  the Unisphere CLI clients cannot connect with Unity if TLS 1.1 is disabled.

You must install Unisphere CLI client version 5.0.3 or newer to connect with Unity using TLS 1.2 and above.

Resolution

Install Unisphere Client 5.0.3 or above.

Affected Products

Dell EMC Unity, Dell EMC Unity 300F, Dell EMC Unity 350F, Dell EMC Unity 400, Dell EMC Unity 400F, Dell EMC Unity 450F, Dell EMC Unity 500, Dell EMC Unity 500F, Dell EMC Unity 550F, Dell EMC Unity 600

Products

Dell Unity 450F DC, Dell Unity 300, Dell EMC Unity XT 380, Dell EMC Unity XT 380F, Dell EMC Unity XT 480, Dell EMC Unity XT 480F, Dell EMC Unity 600F, Dell EMC Unity 650F, Dell EMC Unity XT 680, Dell EMC Unity XT 680F, Dell EMC Unity XT 880 , Dell EMC Unity XT 880F, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family, Dell EMC Unity Hybrid, Dell EMC UnityVSA Professional Edition/Unity Cloud Edition ...
Article Properties
Article Number: 000216071
Article Type: Solution
Last Modified: 26 Oct 2023
Version:  4
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