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Dell VxRail: Failure occurred while running an upgrade for bundle: VXRAIL_COMPOSITE-7.X.XXXX_for_7.0.x.zip.

Summary: The VxRail cluster was scheduled for the Upgrade and prechecks were green and no issue/alerts reported. However, after a couple of nodes, the upgrade failed with the following error message: Failure occurred while running an upgrade for bundle: VXRAIL_COMPOSITE-7.X.XXXX_for_7.0.x.zip. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

he VxRail Cluster upgrade was progressing and out of four nodes, one node was completed. While upgrading the second node, the upgrade script reported an error 
Failure occurred while running an upgrade for bundle: VXRAIL_COMPOSITE-7.0.451-28053212_for_7.0.x.zip. The error message: Failure occurred while scheduling firmware. The error message: FAILURE..

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Cause

There are stale entries in the iDRAC.

Resolution

To clear the stale entries, reboot the iDRAC on the VxRail node and restart the upgrade.

Steps: 
1. Login to the iDRAC page for the node when the cluster reported the issue.
2. Navigate to Maintenance
3. Click on Diagnostics and reboot iDRAC.
4. Wait for 10 minutes and restart the upgrade from the VxRail page. reboot iDRAC

Additional Information

This is a temporary workaround to get the upgrade complete. As a best practice from support, It is better to reboot the nodes and reboot of the iDRAC's before starting the upgrade.

Affected Products

VxRail, VxRail 460 and 470 Nodes, VxRail Appliance Family, VxRail Appliance Series, VxRail D560, VxRail D560F, VxRail E Series Nodes, VxRail E460, VxRail E560, VxRail E560 VCF

Products

VxRail E560F, VxRail E560F VCF, VxRail E560N, VxRail E560N VCF, VxRail P470, VxRail P570, VxRail P570 VCF, VxRail P570F, VxRail P570F VCF, VxRail P580N, VxRail S Series Nodes
Article Properties
Article Number: 000215929
Article Type: Solution
Last Modified: 26 Jul 2023
Version:  1
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