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Dell Wireless Keyboard Caps Lock or Num Lock LED Does Not Stay Lit

Summary: This article provides clarification about Dell Wireless Keyboard Caps Lock or Num Lock LED lighting behaviors.

This article applies to   This article does not apply to 

Symptoms

A Dell Wireless Keyboard user might notice both Caps Lock or Num Lock LEDs are on for five seconds once pressed and then go off even if the user continues to type using the current lock state. The LED is only on for five seconds again if the user presses the Caps Lock or Num Lock keys again.


Affected Keyboards:

  • Dell Wireless Keyboard - KB500
  • Dell Multi-Device Wireless Keyboard - KB700
  • Dell Compact Multi-Device Wireless Keyboard - KB740
  • Dell Pro Wireless Keyboard and Mouse - KM5221W
  • Dell Multi-Device Wireless Keyboard and Mouse Combo - KM7120W
  • Dell Premier Multi-Device Wireless Keyboard and Mouse - KM7321W

Cause

Not applicable

Resolution

This is the expected behavior of a Dell Wireless Keyboard to preserve the alkaline battery life.

Affected Products

Dell Compact Multi-Device Wireless Keyboard - KB740, Dell Multi-Device Wireless Keyboard - KB700, Dell Multi-Device Wireless Keyboard and Mouse Combo KM7120W, Dell Premier Multi Device Wireless Keyboard and Mouse KM7321W , Dell Pro Wireless Keyboard and Mouse KM5221W, Dell Wireless Keyboard KB500 ...
Article Properties
Article Number: 000214701
Article Type: Solution
Last Modified: 13 Jun 2023
Version:  1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.
Article Properties
Article Number: 000214701
Article Type: Solution
Last Modified: 13 Jun 2023
Version:  1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.