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Dell VNX: An error occurs if the netbios domain name is longer than 15 characters (User Correctable)

Summary: When renaming the cifs computer name in VNX, a temporary netbios server is created. If the domain name is longer than 15 characters, an error will occur.

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Symptoms

- An error occurs when creating a netbios server.

<example>
server_cifs server_2 -add netbios=netbiosserver,domain=xxxxxx.com.local,interface=<interface_name>
server_2 :
Error 13157007742: server_2 : The 'XXXXXX.COM.LOCAL' Netbios domain name is invalid.


- When checking server_log, the following error was generated.
 
2022-mm-dd hh:mm:ss: SMB: 3: NETBIOS domain length must be less than 15 chars
2022-mm-dd hh:mm:ss: SMB: 3: The 'XXXXXX.COM.LOCAL' Netbios domain name is invalid.
2022-mm-dd hh:mm:ss: SMB: 3: Cifs error: Bad domain name
2022-mm-dd hh:mm:ss: ADMIN: 3: Command failed:  cifs add netbios=NETBIOSSERVER domain=XXXXXX.COM.LOCAL interface=<interface_name>



Cause

The netbios domain name needs to be 15 characters or less.

Resolution

Please configure the netbios domain name with no more than 15 characters.

<example>
server_cifs server_2 -add netbios=netbiosserver,domain=xxxxxx,interface=<interface_name>
server_2 : done

Additional Information

- The following page describes the character limit for netbios domain names.
https://learn.microsoft.com/en-us/troubleshoot/windows-server/identity/naming-conventions-for-computer-domain-site-ou

- The following page describes the differences between netbios domain names and dns domain names.
https://learn.microsoft.com/en-us/exchange/disjoint-namespace-scenarios-exchange-2013-help

Affected Products

VNX VG10, VNX VG2, VNX VG50, VNX VG8, VNX1 Series, VNX2 Series, VNX5200, VNX5300, VNX5400, VNX5500

Products

VNX5700, VNX5800, VNX7500, VNX7600, VNX8000