PowerFlex LIA Authentication Shows Invalid When The Lia_trusted_ips Option Is In Use
Summary: LIA Authentication field resulted in Invalid while performing "Retrieve system topology" from Gateway/Installation Manager's Maintain tab.
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Not all product versions are identified in this article.
Instructions
Scenario
While the lia_trusted_ips option is being used, and when LIA authentication requests come from non-listed IP addresses.
Symptoms
Lia conf.txt showing the configured lia_trusted_ips:
lia_trusted_ips=123.234.243.124,123.234.243.125
Lia trc showing the errors as (Not in whitelist):
05/03 10:09:55.286067 7f318c198db0:netPath_StartAsServer_CK:00480: :: Disconnected Live SERVER path 0x7f318c1cd210 of portal (nil) net 0xa3a3c0 socket 10 inflights 0 HS:0 Rejected connection from 123.234.243.126 (Not in whitelist).
Impact
Unable to collect logs using the Gateway.
Unable to complete an upgrade using the Gateway.
Root Cause
lia_trusted_ips option is specified in /opt/emc/scaleio/lia/cfg/conf.txt, but LIA authentication requests come from non-listed IP addresses.
Workaround
Reconfigure the LIA conf.txt file, add necessary IP addresses to the list of lia_trusted_ips.
(Another workaround is removing the lia_trusted_ips option from the Lia conf.txt, only if it is not necessary.)
Impacted Versions
All
Fixed In Version
N/A - As designed
Affected Products
PowerFlex SoftwareArticle Properties
Article Number: 000199107
Article Type: How To
Last Modified: 19 Nov 2024
Version: 4
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