OptiPlex 5090, 7090, Inspiron 3891, Vostro 3690, Vostro 3890 BIOS Auto Recovery Failure
Summary: This article provides information about BIOS auto recovery failure on OptiPlex 5090, 7090, Inspiron 3891, Vostro 3690, and Vostro 3890.
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Symptoms
The issue is seen during BIOS Auto-Recovery. The progress bar of BIOS portion jumps from 0% to 100% and indicates a failure.
(Figure 1. BIOS Auto-Recovery failure)
Cause
This issue is caused by a communication gap of the BIOS Guard module.
Resolution
Reset the Real Time Clock (RTC).
The RTC Reset will trigger Auto-Recovery of the computer.
Affected Products
Inspiron 3891, OptiPlex 5090 Tower, OptiPlex 5090 Micro, OptiPlex 5090 Small Form Factor, OptiPlex 7090 Tower, OptiPlex 7090 Micro, OptiPlex 7090 Small Form Factor, Vostro 3690, Vostro 3890Article Properties
Article Number: 000188668
Article Type: Solution
Last Modified: 29 Jun 2023
Version: 5
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