Can't play error message when playing video/audio with external 3.5mm plug-in speakers/headsets
Summary: Download our latest driver to resolve this playback issue.
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Symptoms
You may observice this intermittent error message and cannot playback audio/video content when using external 3.5mm plug-in speaker/headsets devices.
If using USB speakers/headsets instead, no such issue will be observed.
If using USB speakers/headsets instead, no such issue will be observed.
Cause
N/A
Resolution
To rectify this issue, please download the Realtek HD Audio Driver, version 6.0.1.8098, A02 (or latest version currently available) from the Dell Drivers and Downloads site.
Affected Products
Inspiron 3268, Inspiron 3668, Vostro 3268, Vostro 3668, Vostro 3669Article Properties
Article Number: 000149335
Article Type: Solution
Last Modified: 21 Feb 2023
Version: 4
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