Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
Some article numbers may have changed. If this isn't what you're looking for, try searching all articles. Search articles

Unable to Change Sleep After setting to Never in Alienware Command Center on Alienware 15 R4 and Alienware 17 R5

Summary: This article provides information about how to fix the missing option for Sleep setting on the Alienware Command Center application.

This article applies to   This article does not apply to 

Symptoms

You may notice that you are unable to change the Sleep After setting to 'Never' on the Alienware Command Center application. The option appears to miss from the dropdown menu on Alienware 15 R4 and Alienware 17 R5 PCs.

Figure 1. Sleep setting option missing for on the Alienware Command Center application.Figure 1. Sleep setting option missing for on the Alienware Command Center application.
 
 

Cause

N/A

Resolution

To help resolve this issue, change the Scale and layout setting to 100%.

  1. Right-click the desktop screen
  2. Click Display settings
  3. Select Display
  4. Change the Scale and layout setting to 100%

Affected Products

Alienware 15 R4, Alienware 17 R5
Article Properties
Article Number: 000147183
Article Type: Solution
Last Modified: 26 Sep 2024
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.