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Article Number: 000131862

Latitude 3410 and 3510: Monitors with a Resolution Higher Than 4K May Not Display Properly When Using a USB-C Port

Summary: This article provides information about the maximum resolution that the Latitude 3410 and 3510 supports using the USB-C port.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

Higher than 4K Resolution Monitor

When using a USB-C monitor (example, Dell U4919DW) that can display a resolution higher than 4K. It may not display video properly when connected using USB-C to a Latitude 3410 or 3510 system.

Cause

No cause information

Resolution

Maximum Resolution

This is working as designed. The Latitude 3410 and 3510 can only support a maximum resolution of 4K using the USB-C port.

If you have further questions about this article, contact Dell Technical Support.

Article Properties

Affected Product

Latitude 3410, Latitude 3510

Last Published Date

22 Jul 2024

Version

4

Article Type

Solution

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