Article Number: 000124237
Dell Alienware Area-51m continuously restarts when the graphics card(GPU) is replaced
Summary: The following article provides information on what to do when your Alienware Area-51m continuously restarts.
Article Content
Symptoms
Symptom
Dell Alienware Area-51m may continuously reboot with no video on the LCD screen. This issue is noticed after the graphics card (GPU) is replaced.
Cause
Affected systems
- Dell Alienware Area-51m
Resolution
Solution
Updating the latest BIOS version on the computer will help resolve the issue. To download and install the latest BIOS:
Warning: Dell recommends disconnecting any external devices like external hard disk drives, printers, scanners before updating the BIOS.
Warning: Dell laptops must have the battery installed and charged to at least 10% before you begin the BIOS update. Dell recommends connecting the laptop to AC power before proceeding with the update process.
Note: To learn more about updating the BIOS on a Dell computer, see the Dell knowledgebase article Dell BIOS Updates.
- Browse to the Dell Drivers & downloads page:
- Select the Operating System.
- Under Category, select BIOS.
- Locate the latest System BIOS.
- Click Download and save the file to your computer.
- Open File Explorer and browse to the location where the downloaded file is saved.
- Double-click the BIOS setup file and follow the on-screen instructions to complete the installation process.
If the issue is not resolved, contact Dell Technical Support for repair options.
Article Properties
Affected Product
Alienware Area-51m, Alienware Area-51m
Last Published Date
17 May 2024
Version
7
Article Type
Solution