Symptoms
VNX M&R/ViPR SRM: No VNX reports Collected after new installation.
VNX M&R all services start successfully.
VNX M&R discovery of the array works successfully.
In VNX Collecting 0-0.log:
WARNING -- [2017-03-27 00:26:03 CDT] -- TimeoutTask::run(): Command timeout triggered (240000ms): terminating monitored process...
SEVERE -- [2017-03-27 00:26:03 CDT] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler XslStreamTransformer containing 1 sub handlers
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Error while transforming stream
Caused by: net.sf.saxon.trans.XPathException: Error reported by XML parser: Content is not allowed in prolog.
INFO -- [2017-03-27 00:44:02 CDT] -- Collecting$CollectingJobHook::preparingJob(): Launching collecting configuration VNXBLOCK-TOPOLOGY for context VNX X
WARNING -- [2017-03-27 00:44:03 CDT] -- XmlReader::execute(): There's no XML content to read for XmlReader containing 6 sub handlers and Execution of context VNXX containing the following data: {topopass=value, friendlyname=xxxx, scopeflag=-scope, spb=x.x.x.x., spa=x.x.x.x, topouser=value, POLLING_COUNTER=125, deviceid=0, command=C:\Program Files (x86)\EMC\Navisphere CLI\NaviSECCli.exe, topoport=localhost:48443, secfilepath=, userflag=-user, sstype=Block, password={xxxx}, cimauthorization=@{user}:@{password}:@{scope}, passwordflag=-password, nopollflag=-nopoll, scope=0, secfilepathflag=, user=x}
SEVERE -- [2017-03-27 00:44:03 CDT] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler XslStreamTransformer containing 1 sub handlers
Unable to execute naviseccli commands from the vnx m&r host to the array as it prompts for a certificate.
Cause
Naviseccli installed with medium security level on the VNX M&R host.
Resolution
Change the Naviseccli security level to Low on the VNX M&R host.
If VNX M&R installed on Linux host:
cd /opt/Navisphere/bin
./naviseccli security -certificate -getLevel
./naviseccli security -certificate -setLevel Low
If VNX M&R installed on Windows host:
cd program files/EMC/Navisphere/bin
naviseccli.exe security -certificate -getLevel
naviseccli.exe security -certificate -setLevel Low
Affected Products
VNX Family Monitoring and Reporting
Products
SRM, VNX Family Monitoring and Reporting