Dell TPM 2.0 Firmware Update Utility

Note 1: Before updating the BIOS, ensure that you suspend BitLocker encryption on a BitLocker-enabled system. If it is not enabled on your system, you can ignore this step. For information about how to disable BitLocker, see How to Enable or Disable BitLocker with TPM in Windows at support.dell.com.
Note 2: The TPM must be ON and Enabled in BIOS Setup, and the TPM must not be owned. If the TPM is owned, go to BIOS Setup and clear the TPM before proceeding. You may need to run TPM.msc to reinitiate the TPM under Windows operating system.
Note 3: When the TPM ownership is cleared, some operating system will automatically take ownership of the TPM on the next boot that is TPM AutoProvisioning. This feature must be disabled in the operating system to proceed with the update.
Note 4: When TPM clear is performed, Windows Hello Pin credential would require a manual reset.

Dell TPM update utility for Windows

Download
1. Click Download File..
2. When the File Download window is displayed, click Save to save the file to your hard drive.

Disable TPM Auto-Provisioning in Windows
Note: Before running the TPM update utility, clear the TPM Owner.
1. Boot to Windows
2. Launch the PowerShell Command window in Administrator mode
3. At the Powershell command prompt, start the command:
> Disable-TpmAutoProvisioning
4. Confirm the following results:
- AutoProvisioning: Disabled
5. Reboot the system, to BIOS Setup by pressing F2.
6. Go to Security > TPM 1.2/2.0 Security.
7. Click the Clear checkbox and select Yes at the prompt to clear the TPM settings.
You can skip this step in case the item is unavailable.
8. Click Exit to save changes.
9. Reboot system to Windows.
10. Confirm that the TPM is not owned.
11. When the TPM update is finished, launch the PowerShell command in Administrator mode to reenable the auto provisioning.
> Enable-TpmAutoProvisioning
12. Confirm the following results:
- AutoProvisioning: Enabled

Update the TPM firmware Using TPM update utility from Windows environment
1. Browse to the location where you downloaded the file.
2. Double-click the new file.
Windows system restarts automatically and updates the TPM during the system startup. The system reboots automatically after the TPM update is complete.