Toshiba B710 for model number(s) KRM5XRUG960G, KRM5XRUG1T92, KRM5XRUG3T84, KRM5XRUG7T68, KRM5XVUG960G, KRM5XVUG1T92, KRM5XVUG3T84.

AUTO INSTALLED This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This release contains firmware version Toshiba B710 for model number(s)KRM5XRUG960G, KRM5XRUG1T92, KRM5XRUG3T84, KRM5XRUG7T68, KRM5XVUG960G, KRM5XVUG1T92, KRM5XVUG3T84.
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Fixes & Enhancements

Fixes:

Issue: When host continues to issue write commands to a particular LBA area and the wear-leveling process is executed on a different area, the drive may encounter the following failure mode. Once a drive falls into this failure mode, it cannot be recovered by a power cycle.
Cause: This issue was introduced by applying the wear-leveling-related change in the previous firmware. The data buffer is used for data transfer during wear-leveling. Firmware may detect overflow of this data buffer during the refresh process or data transfer process if a read error happens on the block where wear-leveling is in progress. The drive goes into failure mode once the data buffer overflow is detected.
Fix: Fixed the FW to make consecutive Wear-Leveling processes not overlap each other to prevent the occurrence of data buffer overflow.
Read More

Version

B710, A00

Release date

04 Dec 2023

Download Type

Firmware

Category

SAS Drive

Importance

Urgent
Dell Technologies highly recommends applying this important update as soon as possible. The update contains critical bug fixes and changes to improve functionality, reliability, and stability of your Dell system. It may also include security fixes and other feature enhancements.
Available formats View Important Information

File Format: Update Package for MS Windows 64-Bit.
File Name: SAS-Drive_Firmware_NDG7N_WN64_B710_A00_01.EXE
File Size: 11.45 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages in native Microsoft Windows 64-bit format do not require that Microsoft WOW64 be installed on the Microsoft Windows Server.
To ensure the integrity of your download, please verify the checksum value.
MD5:
f4d829e92477fca5031d8c2e7d1f3973
SHA1:
d7e08160ca62d2319d26bccb1a6e46b184b675db
SHA-256:
127d9fe5d84e89762cf67202d062e3d0d225628cd3a2ae9e819d10c56c0a38d0

File Format: A GnuPG file which contains a cryptographic signature
File Name: SAS-Drive_Firmware_NDG7N_LN64_B710_A00_01.BIN.sign
File Size: 226 Bytes
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
The GnuPG signature for Red Hat Linux Update Package can be used to authenticate Dell's identity in the correlated Red Hat Linux Update Package.
To ensure the integrity of your download, please verify the checksum value.
MD5:
ce1b1bd15440231b7ea1202e076ca477
SHA1:
e43866a20e2b43d4ecfd4b2c361ef0235bfedc33
SHA-256:
94b2c7631d7726d34a11a10b935fa2e4aa8267af89d34accff2a2fa230a71210

File Format: Update Package for Red Hat Linux
File Name: SAS-Drive_Firmware_NDG7N_LN64_B710_A00_01.BIN
File Size: 7.1 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages for Linux can be used as stand-alone applications that ensure that specific validation criteria are met, then apply an update.
Note: Update Packages for Linux are open source. See the Dell Update Packages for Linux Readme for details.
To ensure the integrity of your download, please verify the checksum value.
MD5:
d78aed9f9e9e43f8df5a13bb03fb5e55
SHA1:
40ebba782c21efecccb5c0ad23c5542edaefc887
SHA-256:
de799a45da33264da0f78aab659e7efe6a601cb047ce36445e7957fc040da59c

By downloading, you accept the terms of the Dell Software License Agreement.

Additional details

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This update will not run if any of the following conditions exist
1. Any Virtual Disk that is not optimal.
2. A RAID container that is performing a Background Initialization or Consistency Check.
3. A Rebuild, Resync, or copyback function is taking place.
4. A RAID set that is Partially Degraded or in a Degraded state.

This update will run on drives remaining in a RAID set that is in a Offline state.

There is an architectural constraint with Dell DUP HDD firmware update utility, related to system memory utilization, which is typically encountered on systems with minimal system memory, memory-intensive configurations, multiple RAID controllers, or memory-intensive applications. This issue is typically reported as - The operation was not successful because the device buffer write has failed. And will result in an aborted attempt to update firmware on the identified HDD. Error codes associated with this failure mode include 8009 and 8017. Once an error is detected, the update session is aborted. There is no data integrity or data availability risk associated with this issue. Subsequent attempts to update the HDD firmware may succeed, particularly if system resources are freed up.
Novell SuSE Linux ES 11
Windows Server 2008 x64
SuSE Linux ES 9
Suse Linux ES 9
Suse Linux ES 10
Linux
Windows Server 2012
Not Applicable
Red Hat® Enterprise Linux 6
Red Hat® Enterprise Linux 7
Red Hat® Ent Linux 5
Red Hat® Enterprise Linux 8
Red Hat Enterprise Linux 9
Windows Storage Server 2012 R2
Novell SuSE Linux ES 10
SuSE Linux Desktop 11
SUSE Linux ES 12
SuSE Linux ES 15
Windows Server 2012 R2
Windows Server 2008 x86
Windows Server 2003
Windows Server 2019 LTSC
Windows Server 2022 LTSC
Windows Server 2008 R2
Windows Storage Server 2012
Windows Server 2016
Windows Server 2003 x64
Toshiba Raven-M5 MU 1.92TB 12Gbps SAS 2.5 512e ISE Model Number: KRM5XVUG1T92 Regulatory Model Number: KRM5XVUG1T92 Vendor PN: SDFGD85DAB01
Toshiba Raven-M5 MU 3.84TB 12Gbps SAS 2.5 512e ISE Model Number: KRM5XVUG3T84 Regulatory Model Number: KRM5XVUG3T84 Vendor PN: SDFGD84DAB01
Toshiba Raven-M5 MU 960GB 12Gbps SAS 2.5 512e ISE Model Number: KRM5XVUG960G Regulatory Model Number: KRM5XVUG960G Vendor PN: SDFGD86DAB01
Toshiba Raven-M5 RI 1.92TB 12Gbps SAS 2.5 512e ISE Model Number: KRM5XRUG1T92 Regulatory Model Number: KRM5XRUG1T92 Vendor PN: SDFGE85DAB01
Toshiba Raven-M5 RI 3.84TB 12Gbps SAS 2.5 512e ISE Model Number: KRM5XRUG3T84 Regulatory Model Number: KRM5XRUG3T84 Vendor PN: SDFGE84DAB01
Toshiba Raven-M5 RI 7.68TB 12Gbps SAS 2.5 512e ISE Model Number: KRM5XRUG7T68 Regulatory Model Number: KRM5XRUG7T68 Vendor PN: SDFGE83DAB01
Toshiba Raven-M5 RI 960GB 12Gbps SAS 2.5 512e ISE Model Number: KRM5XRUG960G Regulatory Model Number: KRM5XRUG960G Vendor PN: SDFGE86DAB01
Dell Update Package instructions for Windows Dup:
1. Click the "Download Now" link to download the file.
2. When the File Download window appears, click "Save" to save the file to your hard drive.
Installation
1. Browse to the location where you downloaded the file and double-click the new file.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
5. Click the Install button.
6. Follow the remaining prompts to perform the update.

Dell Update Package instructions for Linux DUP (RHEL/SLES/Ubuntu):
1. Click the "Download Now" link to download the file.
2. When the File Download window appears, click "Save" to save the file to your hard drive.
Installation
1. Browse to the location where you downloaded the file and run the update by executing
"./ SAS-Drive_Firmware__LN__A00.BIN " from the shell.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
5. Click the Install button.
6. Follow the remaining prompts to perform the update.

GnuPG Signature of Dell Update Package Instructions:

Download the latest GnuPG Signature of Dell Update Package from support.dell.com.

1. Browse to the location where you downloaded the file.
2. Read over the release information presented in the dialog window.
Installation
1. Import the Dell public key. (You only need to do this once on your system.)
2. Verify the Dell Update Package by using its signature file, SAS-Drive_Firmware__LN__A00.BIN.Sign.

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