Dell Storage PowerTools and SDK - Server Hardware Manager 2.2

AUTO INSTALLED This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
Server Hardware Manager for Storage and JBOD Arrays, version 2.2, Windows Installer
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Fixes & Enhancements

Fixes
- Service Tag offset for MD1280

Enhancements
- Added support for ME484 JBOD
Read More

Version

V2.2

Release date

04 Dec 2018

Download Type

Applications

Category

Application

Importance

Optional
Dell Technologies recommends reviewing this update to determine if it applies to your system. The update contains changes that impact only certain configurations or provides new features that may or may not apply to your environment.
Available formats View Important Information
File Format: ZipPack External
File Name: ServerHardwareManager-2.2.0.8-Windows2012R2-installer_ZPE.exe
File Size: 8.09 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
This file contains a compressed (or zipped) set of files. Download the file to a folder on your hard drive, and then run (double-click) it to unzip the set of files. Follow the instructions to complete the installation.
To ensure the integrity of your download, please verify the checksum value.
MD5:
d193758e81dec5f8e34872885f774cec
SHA1:
5572f0501fcb81473d979d809ee8b68d117e7238
SHA-256:
fe7fa5a83e5443efd756df987a8d07392afbae73b3d3043891f66aa903dabd4a

By downloading, you accept the terms of the Dell Software License Agreement.

Additional details

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Due to an uncaught error in the ServerHardwareManagerMonitor service in ServerHardwareManager versions after 1.7 the service will not properly stop when sc stop is used. This causes a required reboot to finish installing.
To avoid a required reboot of the system a running ServerHardwareManagerMonitor service must be manually stopped with the taskkill command.

Verify the service is running and obtain the process ID (pid). The pid can be obtained from the Task List in Task Manager or by running the sc queryex command.
Once the pid is identified open a command window and run the following:

Powershell.exe taskkill /f /pid

Verify the ServerHardwareManagerMonitor is in the stopped state in the Task Manager Task List.
Once stopped the installer will remove the service during the install.

If the 2.2 installer is run and the ServerHardwareManagerMonitor service is in the running state it will hang in a stopping state. At this point the only solution is to allow the installer to finish and reboot the system.
Dell Storage PowerTools and SDK
Graphical installation
1. Download the Server Hardware Management Software installation package.
2. Navigate to the download directory of the installer.
3. Double-click the installation program.
4. Follow the on-screen instructions and accept the End User License Agreement.
NOTE: You can choose to start the SNMP monitoring service after installation is complete.

Silent installation
1. Download the Server Hardware Management Software installation package.
2. Navigate to the directory containing the extracted installer.
3. Run the command extracted executable with the following arguments --mode unattended
This command installs the Server Hardware Management Software with all the default settings

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