Dell EMC OpenManage Enterprise Services, v1.2.0
ΑΥΤΟΜΑΤΗ ΕΓΚΑΤΑΣΤΑΣΗ Αυτό το αρχείο εγκαταστάθηκε αυτόματα στο πλαίσιο μιας πρόσφατης ενημέρωσης. Αν αντιμετωπίζετε κάποιο πρόβλημα, μπορείτε να κάνετε μη αυτόματη λήψη και επανεγκατάσταση.Το περιεχόμενο αυτής της σελίδας μπορεί να έχει μεταφραστέι αυτόματα. Για να υποβάλετε σχόλια, συμπληρώστε τη φόρμα στο κάτω μέρος της σελίδας.
Dell EMC OpenManage Enterprise Services (previously known as OpenManage Enterprise SupportAssist) is a plugin to the Dell EMC OpenManage Enterprise console that enables proactive and predictive monitoring and management support for your devices with ProSupport and ProSupport Plus entitlements. OpenManage Enterprise with Services provides a single, unified solution for your complete device lifecycle management and proactive and predictive support experience. Services improves the data center efficiency by enabling the administrator to seamlessly manage hardware failure incidents, reducing the time spent by Dell EMC Technical Support, and improving the turnaround and downtime in resolving the hardware issues.
The key benefits of Services are:
- Monitors your devices, proactively detects hardware issues, and accelerates resolution by creating Technical Support cases automatically to Dell EMC.
- Enables you to provide your support and dispatch contacts (primary, secondary, and group) to Dell EMC.
- Improves productivity by replacing manual routine operations with automated support.
- Predictive issue detection by using the periodic hardware telemetry collections, which enables you to take preventive measures to avoid data loss in future.
- Expedites dispatch process.
When an issue is detected, Services collects and uploads the system information required for troubleshooting an issue. The collected system information helps Technical Support to provide you an enhanced, personalized, and efficient support experience. Services also provides predictive support and reporting by using the periodic hardware telemetry collections. The periodic collections enable Dell EMC to perform advanced analytics, predict future failures, and inform you about the due time to back up and resolve failures in advance.
The key benefits of Services are:
- Monitors your devices, proactively detects hardware issues, and accelerates resolution by creating Technical Support cases automatically to Dell EMC.
- Enables you to provide your support and dispatch contacts (primary, secondary, and group) to Dell EMC.
- Improves productivity by replacing manual routine operations with automated support.
- Predictive issue detection by using the periodic hardware telemetry collections, which enables you to take preventive measures to avoid data loss in future.
- Expedites dispatch process.
When an issue is detected, Services collects and uploads the system information required for troubleshooting an issue. The collected system information helps Technical Support to provide you an enhanced, personalized, and efficient support experience. Services also provides predictive support and reporting by using the periodic hardware telemetry collections. The periodic collections enable Dell EMC to perform advanced analytics, predict future failures, and inform you about the due time to back up and resolve failures in advance.
Συνιστάται
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Συνδεθείτε στα Windows ως διαχειριστής για να χρησιμοποιήσετε τις δυνατότητες αυτόματης σάρωσης. Αν έχετε ήδη συνδεθεί ως διαχειριστής και βλέπετε αυτό το μήνυμα, κάντε επανεκκίνηση. Η διαχείριση του συστήματός σας γίνεται από τον διαχειριστή IT και οι δυνατότητες μπορεί να είναι περιορισμένες.
Βρείτε περισσότερες ενημερώσεις. Χρησιμοποιήστε το SupportAssist για να βρείτε όλες τις τελευταίες ενημερώσεις προγραμμάτων οδήγησης για τη συσκευή σας.
Fixes & Enhancements
Fixes:
N/A
Enhancements:
Simplified Services plugin and CloudIQ plugin registration steps. In the following cases, no need to register the plugins again to establish the connection with the Dell EMC backend.
1. The SupportAssist plugin version 1.1.1 or earlier was previously registered. In this case, the same connectivity information is carried into the rebranded Services plugin and the CloudIQ plugin.
2. The Services plugin or CloudIQ plugin was previously registered. In this case, connectivity information is retained in Dell Connectivity Service and reused by the latter installed plugin.
Διαβάστε περισσότεραN/A
Enhancements:
Simplified Services plugin and CloudIQ plugin registration steps. In the following cases, no need to register the plugins again to establish the connection with the Dell EMC backend.
1. The SupportAssist plugin version 1.1.1 or earlier was previously registered. In this case, the same connectivity information is carried into the rebranded Services plugin and the CloudIQ plugin.
2. The Services plugin or CloudIQ plugin was previously registered. In this case, connectivity information is retained in Dell Connectivity Service and reused by the latter installed plugin.
Έκδοση
1.2.0, A00
Ημερομηνία κυκλοφορίας
30 Ιουλ 2021
Τύπος λήψης
Λογισμικό
Κατηγορία
Διαχείριση συστημάτων
Σπουδαιότητα
RecommendedΗ Dell Technologies συνιστά την εφαρμογή αυτής της ενημέρωσης κατά τον επόμενο προγραμματισμένο κύκλο ενημέρωσης. Στην ενημέρωση περιλαμβάνονται αλλαγές για να διατηρηθεί η γενική εύρυθμη λειτουργία του συστήματος. Εξασφαλίζει ότι το λογισμικό του συστήματος παραμένει ενημερωμένο και συμβατό με άλλες μονάδες συστήματος (υλικολογισμικό, BIOS, προγράμματα οδήγησης και λογισμικό) και μπορεί να περιλαμβάνει κι άλλες, νέες δυνατότητες.
Διαθέσιμες μορφές View Important Information
Μορφή αρχείου: Τα αρχεία εξάγονται απευθείας σε τοπικό δίσκο
Όνομα αρχείου: OpenManage_Enterprise_Services_1.2.0_A00.zip
Μέγεθος αρχείου: 110.57 MB
Αυτό είναι μεγάλο αρχείο. Ανάλογα με την ταχύτητα της σύνδεσής σας, η λήψη μπορεί να διαρκέσει λίγη ώρα.
Περιγραφή μορφής:
This file format consists of an archive of files that may be decompressed to a directory on the hard drive. The installation can then be done from that directory.
Για να διασφαλίσετε την ακεραιότητα της λήψης σας, επαληθεύστε την τιμή του αθροίσματος ελέγχου.
MD5:
8eb86f8fde2aec8656c20a13ec50ef20
SHA1:
fbc462ffdcb2f0b32ca3d33f3494b50e59821329
SHA-256:
56e2eb826a693949038cd6a79bd7bae3c0bb08451e1c0ca2295c8cbd21097654
Κάνοντας λήψη αποδέχεστε τους όρους της Συμφωνίας άδειας χρήσης λογισμικού της Dell.
Σημαντικές πληροφορίες
From 1.2 release onwards, the OpenManage Enterprise SupportAssist is rebranded to OpenManage Enterprise Services.
Οδηγίες εγκατάστασης
1. Launch DellEMC OpenManage Enterprise.
2. From the Application Settings menu, select Console and Plugins. The Console and Plugins page is displayed.
3. On the Console and Plugins page, in the Services plugin section, click Install. The Install Plugin window is displayed.
4. From the Available Version(s) list, select the OpenManage Enterprise Services version, and then click Download Plugin. After OpenManage Enterprise Services is downloaded successfully, the status that appears on the top of the Services section changes from Available to Downloaded.
5. To install the OpenManage Enterprise Services, click Install.The Install Plugin window is displayed.
6. On the Install Plugin window, review and ensure that you meet the list of prerequisites that are mentioned in the Prerequisite section, and then click Install Plugin. The install operation validates the prerequisites to install services plugin. If installation prerequisites are not fulfilled, an appropriate error message is displayed.
7. On the Confirmation window, select the I agree that I have captured a snapshot of the Open Manage Enterprise appliance prior to performing a plugin action option, and then click Confirm Install. The status of installation operation is displayed. After the successful installation of Services, the status that appears on the top of the Services section changes from Available to Installed.
2. From the Application Settings menu, select Console and Plugins. The Console and Plugins page is displayed.
3. On the Console and Plugins page, in the Services plugin section, click Install. The Install Plugin window is displayed.
4. From the Available Version(s) list, select the OpenManage Enterprise Services version, and then click Download Plugin. After OpenManage Enterprise Services is downloaded successfully, the status that appears on the top of the Services section changes from Available to Downloaded.
5. To install the OpenManage Enterprise Services, click Install.The Install Plugin window is displayed.
6. On the Install Plugin window, review and ensure that you meet the list of prerequisites that are mentioned in the Prerequisite section, and then click Install Plugin. The install operation validates the prerequisites to install services plugin. If installation prerequisites are not fulfilled, an appropriate error message is displayed.
7. On the Confirmation window, select the I agree that I have captured a snapshot of the Open Manage Enterprise appliance prior to performing a plugin action option, and then click Confirm Install. The status of installation operation is displayed. After the successful installation of Services, the status that appears on the top of the Services section changes from Available to Installed.
Βοήθεια και εκπαιδευτικό υλικό για προγράμματα οδήγησης
Για περισσότερα στοιχεία λήψης, επισκεφθείτε τη διεύθυνση Προγράμματα οδήγησης και στοιχεία λήψης. Για βοήθεια σχετικά με τη χρήση των πληροφοριών σε αυτήν τη σελίδα, επισκεφτείτε τη Βοήθεια και τα εκπαιδευτικά προγράμματα οδήγησης.