In this video, we'll show you how to replace a faulted hard drive in your ex 500 system before you begin. Make sure that you have read all safety precautions on handling, replaceable units such as using electrostatic discharge wristbands or gloves. For more information, refer to the ECs hard drive replacement crew dock available on dell.com/support. Now let's identify the component you want to replace to do this first log into the CS U I and click manage under maintenance. Click
the node that contains a faulted hard drive on the maintenance page for the appliance. Click the faulted node to drill down and get the details on the hard drive status. Once the recovery is fully complete on the disk, the disk status turns blue and replace becomes available. Click replace. Now that the system is ready to replace the component. Remove the front bezel. If the disk is on the first bay identified by the blinking led, you will not have to open drive bays. If you do not see the blinking led, this means that the faulted drive is in the rear drive bay and you need to remove the drive base to gain access to the faulted drive. The next step is to open the drive bases if necessary.
If the disc is in the first drive bay, you won't have to worry about the thermal concerns. Please note drive base should not be open for more than 10 minutes because of thermal concerns. If you need to replace multiple disk drives and you do not have enough time to fully complete the replacement process for all disk drives within the 10 minute window, close the system and wait 20 minutes before replacing the remaining disks.
Once you close the drive base, they should remain closed for 20 minutes before they can be reopened. Also ensure that you replace only one disk drive at a time if you need to access the rear drive bay and the drive bay is locked, unlock the drive bay lock that is located above the left release latch by pushing it up, open the release latches of the drive bay and pull the drive base out with the drive base out. Locate the faulted disk that you are going to replace, locate the node by the blue blinking identification led.
The faulted hard drive has a green led light that blinks twice every one second. Make sure that you verify the disc slot location and serial number based on the disk information provided in the ecs U I maintenance pane also make a note of the disk slot location and serial number and keep this note handy. You'll need to verify these details. Later press the release button to open the drive carrier release handle, holding the handle, slide the hard drive out of the hard drive slot, go to the ECs U I and click manage under maintenance.
Select the node on hard drive that you've just removed and verify that the disk serial number matches the number reported for the disk drive being replaced. If the disk serial number does not match, immediately, reinsert the disk into its original slot. Once verified uninstall, the hard drive from the carrier using a Phillips number one screwdriver, remove the screws from the side rails of the drive carrier.
Then let the drive out of the drive carrier with the faulted drive out of the carrier. It's time to install the replacement hard drive, insert the drive with the connector end of the drive towards the back of the carrier. Next align the screw holes on the drive with the screw holes on the drive carrier and replace the screws to secure the drive, press the release button on the front of the hard drive to open the release handle, insert the hard drive into the hard drive slot and slide until the hard drive connects with the back plane.
Then close the release handle to lock the hard drive in place the node and the disk identification led s automatically turn off. If there are any additional faulted hard drive showing is ready to replace in the ecs U I maintenance pane perform the replacement of the next drive on this node. However, check the time first, if you're replacing additional discs on the chassis in the same node, ensure that you can complete the disk drive replacement within the 10 minute service window. Also do not physically remove and replace the next disk unless the corresponding disk status in the ECs U I shows replace disc, you're done replacing the faulted hard drive. Now put the dry bay back in, pull back the blue release tabs on both sides and slide the dry bay into the system until both the bays lock into place.
Next, install the front bezel. Finally, we need to verify the replacement. Go to the ECs U I and click, manage under maintenance. Click the node that contains a hard disk that you just replaced. The disk status should be initializing and eventually turn to healthy. The initializing process may take 10 to 15 minutes depending on the disk size and system load. You can proceed with the next disk replacement while the previous disk is still initializing and then ensure that you check the previous drives afterward. You've just replaced the faulted hard drive for detailed instructions on replacing this or other components. Refer to the easiest documentation at dell.com/support.
