Dell 디바이스 자체 수리, 유지 보수 또는 부품 업그레이드
고객은 원하는 경우 기존 하드웨어 보증이 만료된 후에도 Dell 디바이스를 계속해서 자체 수리하고 업그레이드 및 유지 보수할 수 있습니다. Dell Technologies는 고객이 하드웨어를 업데이트하고, 문제를 진단하고, 부품을 교체하는 데 도움이 되는 몇 가지 옵션을 제공합니다.
시작하려면 서비스 태그 또는 일련 번호를 사용하여 디바이스 모델을 찾으십시오.
비디오 자료
Dell Technologies has introduced an Augmented Reality (AR) Assistant that allows customers to replace parts wi
th ease. The AR Assistant is a smartphone application that guides customers through the parts replacement process. Customers can download the app from the iOS and Google Play stores and choose their system model and the part that needs to be replaced. The app provides step-by-step instructions and enables customers to view the process from any angle. Once the part is replaced, customers can run Dell diagnostics to confirm the issue is resolved. The app does not require customers to log in or store any personal information. This technology is a helpful resource for customers' hardware replacement.
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The video explains how to use SupportAssist to scan your system hardware for identifying and resolving hardwar
e issues. You can perform a quick hardware scan, scan a specific hardware component, or scan the entire system. The video demonstrates how to perform a quick hardware scan and submit a support request if an issue is detected. If an issue is detected, an appropriate notification is displayed on the tile and the optimization tiles are disabled. To view the details of the issue detected and create a support request, click Fix Now.
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Keep your gear running longer and let Dell help take care of your Dell PC. Out of Warranty systems are not a p
roblem because Dell can still support you! Let us turn issues into solutions and repair your system with Dell certified products. In this video we show you how.
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기타 자료
PC용 SupportAssist
SupportAssist를 사용하여 Dell 최적화 유지 PC용 SupportAssist
지원 라이브러리
Dell Technologies의 모든 기술 자료 문서 액세스하기 지원 라이브러리