How to Upgrade DM5500 to the latest version - Easy

This video demonstrates the step-by-step process of upgrading the Dell PowerProtect Data Manager appliance to a newer version. It covers the initial setup, uploading the update package, and ensuring a successful upgrade, complete with monitoring tools and verification steps.

Hello and welcome to this Dell PowerProtect Data Manager appliance video. It will show how to upgrade the appliance to a newer version. The Dell PowerProtect Data Manager appliance is a complete hardware and software data protection solution with integrated duplication and replication functionality. The appliance also provides cloud optimization with integrated cloud tiering. Initial configuration is quick and easy. The appliance provides a single user interface with built-in alerts, health monitoring, telemetry, reporting, and has been designed with the end user in mind for ease of use. The appliance also includes flexible and reliable upgrades. It supports new modern workloads in a single license model based on backend usable capacity, from 12 terabytes to 96 terabytes in 12-terabyte increments.

Now let's get into the demo of the PowerProtect Data Manager appliance's upgrade process. Open a Google Chrome browser and log into the PowerProtect Data Manager appliance. After logging in and before you start the upgrade, make sure that the system is in a healthy state to ensure the success of the upgrade. There should be some protection jobs scheduled, at least one asset source enabled, and some protection copies that could be restored after the upgrade. For example, after selecting restore, we see that there are three types of assets protected in this appliance prior to the upgrade: virtual machine, file system, and NAS. The appliance is now ready to be upgraded.

Let's go to system settings and select the software update. The PowerProtect Data Manager appliance update dialog appears. Click on upload update package to browse to the update package that you've previously downloaded from the Dell Technologies support site. Select the update package and click upload. The package upload will take more than 10 minutes. When the upload is completed, the dashboard appears. Click on settings, software update, and see the status of the package uploaded. The status shows a green checkmark. Select the package and then click update. On the end-user license agreement page, click accept. The precheck page appears. Click show details to see the progress of this step. When the precheck is complete, click next.

The summary page provides a few important notes about the upgrade process. After reading them, click update. The upgrade process starts and takes approximately 45 minutes to complete. You can click show details to monitor the progress as the appliance's components are upgraded. When the progress bar shows that the update is complete, click finish. The appliance's dashboard displays. Go to settings and select software update. In the update dialog, select update history to verify that the upgrade was successful.

This concludes this demonstration on how to upgrade the software components of a Dell PowerProtect Data Manager appliance to a newer version. For more information about the PowerProtect Data Manager appliance, visit support.dell.com. Thank you.