How to replace Internal Hard Drive for Unity

This video will demonstrate the replacement procedure of an Internal Hard Drive for the Unity.

Welcome to the unity internal drive replacement demonstration. For more detailed instructions, I was referred to the applicable procedure on support dot EMC dot com to begin, we're going to log into unisphere using the admin account. In this case, there is no obvious failure shown to take a look at the internal drives. Let's click on system view, select enclosures and then click on top here.

We can see the internal drive for P A and SPB. There are no faults shown. But for the purposes of this demonstration, we will replace the internal drive for P A. Let's begin by navigating to the system service page and then select service tasks in order to replace the internal drive for storage, processor A or SP, we must first put it in service mode. Confirm that the enter service mode button for SP is highlighted and then click execute when prompted. Enter the service. Password entering service mode stops IO on the SP so that it can be safely removed. Wait until the SP fault led is flashing, alternating amber and blue before continuing to the next task.

Here, we can see that P is in service mode. Also notice that the unsafe to remove led is illuminated on SPB. Make sure that you do not remove an P with the unsafe to remove led illuminated. Begin by rotating the power cord retention bale to the left and remove the power cord for sp. Make sure any network or IO module cables are labeled and then remove them. Do not remove any cables from SPB. Pull the torque limit screw handle out of the SP assembly and turn it counterclockwise to release P from the DP. As the handle is turned, the sp assembly extracts out of the enclosure. When the outward movement stops, the P assembly is ready for removal. Use the handle to pull the SP assembly outward enough to grasp the sides with both hands.

Then with both hands supporting the SP assembly, pull the SP assembly out of the enclosure place the SP assembly with top side upward on clean flat static free work surface, verify that all SP assembly LEDs are off to ensure that the P has completed its power off after the removal from the DP or dis processor enclosure. While pushing down the blue release button, slide, a top cover rear wood approximately one half inch until it stops. Lift the top cover upward and remove it from the SP. We're going to press in on the tabs on both sides of the airflow baffle to remove it. This is not required here but will help with the visual clarity. Locate the internal SSD also known as an M 0.2 seda board and rotate the retaining knob counterclockwise until it is free from the mounting stud lift the end of the seder board at a slight angle and then remove it completely from the slot.

Insert the terminal end of the replacement seder board into the slot on the motherboard. Place the latch retaining screw into the mounting hole and secure the seder board to the motherboard by turning the screw clockwise. Next align the two retaining clips on the air flow baffle with the slots on the side of the SP assembly and push downward on it to secure it to the sp position. The top cover over the P assembly and align it with the slots in the sides at the rear of the assembly, pull the top cover forward approximately one half inch to secure it in place. Align the SP assembly with the enclosure slot and slide it into the slot until it stops, turn the orange torque limit screw handle clockwise until you hear a click sound from the handle. The click sound indicates the torque limit is reached and the sp assembly is seated fully in the enclosure.

Push the orange torque limit screw handle into the sp assembly until you hear a click again. The click indicates the screw handle is secured in the assembly. The SP will begin to boot into the service mode. Reconnect each IO module cable and network cable into the same port from which it was removed, connect the ac power cord to the power supply and secure the cord with the retention bale. Here, we can see that the SP is in the service mode with the SP fault led flashing, alternating amber and blue. Now we can log back into unisphere to confirm the replacement. Now that we are logged back into unisphere, we can see we have some hardware issues. These are expected errors. Let's click on the hardware error to confirm here. We can see SB A and PB are reporting errors.

If we select P, we can see that it's reporting that it is in service mode. If we click on SPB, we can see that it's reporting an unsafe to remove condition. Since these are both expected errors, we can now go back to the service test page and reboot P. This action will reboot P into normal mode, select reboot for SP A and then click on execute when prompted. Enter the service password note that it may take up to 20 minutes for the system to complete its reboot and return to normal after approximately 20 minutes, log out and log back into unisphere to refresh the view here.

We can see that both SP A and S PB are reporting an OK status in normal mode. Now let's check the alerts page here. We can see the alerts that would be generated during this procedure starting with the user executing the SP A service mode task. Then we see P and its associated components shutting down and coming back up and finally ending with the storage system operating in normal mode to complete the SSD replacement task. We're going to acknowledge all the alerts associated with this action. This completes the unity internal SSD replacement demonstration.