Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Ensure that you follow the Safety instructions.
Follow the procedure listed in Before working inside your system.
Turn off the system, including any attached peripherals.
Disconnect the system from the electrical outlet and disconnect the peripherals.
If applicable, remove the system from the rack.
If installed, remove the front bezel.
Remove the system cover.
Remove the cooling shroud.
NOTE: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.
Removing a memory module:
Locate the appropriate memory module socket.
To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts.
Lift the memory module away from the chassis.
Installing a memory module:
Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts.
CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or flex the memory module; insert both ends of the memory module simultaneously.
If a memory module or a memory module blank is installed in the socket, remove it.
NOTE: The procedure to remove a memory module blank is similar to the procedure to remove a memory module.
NOTE: Retain the removed memory module blank(s) for future use.
Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket.
NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in only one orientation.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module evenly.
Press the memory module with your thumbs until the socket levers firmly click into place.
When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the other sockets that have memory modules installed.
Install the cooling shroud.
Follow the procedure listed in After working inside your system.
Install the system cover.
If applicable, install the system into the rack.
If removed, install the front bezel.
Reconnect the peripherals and connect the system to the electrical outlet.
Turn on the system, including any attached peripherals.
Press F2 to enter System Setup, and check the System Memory setting.
The System Memory Size indicates the installed memory.
If the System Memory Size is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory modules are firmly seated in their sockets.
Run the system memory test in the system diagnostics.