In this video we will demonstrate the installation and initial setup of SupportAssist. Before you begin, make sure that OpenManage Essentials version 2.0 is installed on the system.
Then right-click the SupportAssist installer,and click Run as administrator Read the terms explaining whats needed in order to use SupportAssist, and click I agree.
Read the License Agreement, select I accept the terms, and click Next. Then, click Install to start the install process. Finally, click Finish to complete the installation process.
After which, the SupportAssist Setup Wizard opens in a browser window. On the Welcome page, click Next. SupportAssist verifies connectivity to Dell.
If the system connects to the internet through a proxy server, the Proxy Settings page is displayed. In this example, the system connects to the internet directly, so the proxy settings page is not displayed. For registration, type the company name Select your country, and Fill in the contact information for the primary contact.
Then select the preferred email language, and click Next. The SupportAssist application is now registered with Dell. Fill in the credentials of the user account required to connect to OpenManage Essentials, and then click Next. Click Finish to complete the process.
Then the SupportAssist dashboard is displayed. You can now proceed to configure SupportAssist to monitor supported devices in your environment.
