Hi, I'm Jennifer from VX rail support. Today, we will cover how to fix the Mystic password or VX rail manager when it has been locked out where you actually forgot what you had set up.
It is quite common that you try to assess into VX rail manager with the Chrome password. Uh When this happens after a few attempts, your Mystic account will get locked.
It could also be that you forgot what um you set up as Mystic. You know, when you deploy the cluster, as you may know uh with the X rail manager, you cannot associate directly with root. You need to associate with Mystic.
So in this case, now we can't because it's locked. So we need to fix it from the council. We open it from the console of the VM. Er Now I have it open here, but you need to put your term. If this is not log in, it will ask you for a password.
So just use your root password. So in the console, you can directly log in as root. So first, uh we will check how many failed login attempts we have. So we need to use this command, give me a stick.
So we have five attempts. So we are going to reset them just with the same command photo accept. So if we try again, you can see now it's back to zero.
So the Mystic account now is unlocked. But if you actually forgot what you have set up as Mystic, you can also change it from here with this command, you just need to enter twice the password. In this case, I'm not to date it.
So then you should be able now to log in successfully as Mystic. When you try to as a and just for your reference, I will leave you the knowledge article that covers um this issue along with the commands that we have run today to fix it. That's all for today.
Thank you for watching and have a good day.
