How to Find the Product Serial Number Quick Tips for VxRail

Dell VxRail: How to find the product-serial number tag of a node This video provides different methods to find the product-serial number tag (PSNT) of a node. There are two identification tags on your appliance: The VxRail appliance-serial number: You can find the serial number in VxRail Manager, or printed on the information tag. The product-serial number tag (PSNT) is a 14-digit number that is used to identify your appliance to Dell EMC support. The Service Tag: You can find the Service Tag printed on the physical appliance. The service tag is a 7-digit service tag number. Note: Only use the VxRail appliance-serial number to contact Customer Support although, sometimes the service tag number is required.

The VxRail appliance serial number also called the "PSNT" is required if you need to contact customer support about your appliance. You can look up your appliance serial number in the VxRail Manager as shown here.

To access this menu, after logging into VxRail manager select your VxRail cluster click on configure then select hosts and under hosts your Service Tag and appliance IDs will be shown you can also find the serial number printed on the physical appliance.

The serial number is found on a different physical location depending on which VxRail appliance you have. Newer systems will have a pull out tab at the front bottom right of your system.

Simply pull out this tab to access the information On older systems the pull out tab should be on the upper left And that's it, thanks for watching.