Thank you for choosing Dell.
I'd like to introduce you to support, assist for business P CS Dell's industry leading secure technology available to you with pro support suite for P CS support assist proactively monitors your environment to ensure P CS are running at their best. It detects hardware and software issues, automatically alerting you and Dell support to the problem for seamless resolution.
It managers gain valuable insight into the performance of their PC fleet. They can remotely optimize systems and even update bios and drivers support. Assist is powered by big data and artificial intelligence to uncover potential failures often before your users experience symptoms.
Virtually eliminating unplanned downtime experience. The full value of pro support suite for P CS by connecting to support, assist to get started. Sign into Tech direct by visiting tech direct dot dell dot com. Tech Direct is our self service support and deployment portal.
If you're not already using Tech direct, you can set up an account in minutes from the tech direct dashboard. Open the support assist tile from the manage support, assist tab click deploy for your security. Please verify your account. Fill in your contact info. Provide a backup and let us know where you'd like us to send replacement parts, set the rules for how support assist is going to run on your PC fleet.
By default support assist runs in the background and doesn't interrupt the user. You can always come back to adjust your settings later. Save your configuration. After your first deployment is complete, you can create multiple groups with unique rules to fit your needs.
Select which version of Windows your fleet is running and download the Windows package. Locate the downloaded support assist dot exe file, right, click and select run as administrator to extract the files and launch the deployment package manager. Complete the three steps in the deployment package manager begin by selecting the file format for your deployment package.
Let us know where to save your files and select next once files are extracted close, the manager support assist is now ready for deployment. Use your preferred deployment tool to push the software to your fleet. Now that you have deployed support assist, you can manage your fleet view alerts, take action from PC recommendations and gain insight into PC performance with support assist for business PCS.
You can say goodbye to manual routines and unplanned. Downtime support assist, accelerates resolution with minimal effort giving you time back in your day to focus on what matters most. Start identifying diagnosing and resolving issues faster and securely connect today.