This video shows how to replace a faulted I/O module in a PowerStore appliance. Note: Before replacing a PowerStore I/O module, make sure to migrate or shut down any virtual machines running on the node.
First, we need to determine which component has faulted. To do this, log on to the PowerStore Manager and click Hardware. Under Appliances, click the appliance that contains the faulted component.
On the Details page for the appliance, click the Hardware card, and then click the Rear View tab. Use the left navigation pane to drill down and locate the faulted component.
You can also hover over and click the component highlighted in the rear view enclosure image on screen. At this point, power down the node.
The power down procedure depends on whether the component is in a PowerStore T model appliance or a PowerStore X model appliance. Refer to the PowerStore Power Down and Reboot Procedures Guide for more information on powering down the node.
When the node has been powered down, you can replace the faulted I/O module. Label and disconnect any cables that are attached to the I/O module.
To remove the I/O module, pull the release trigger mechanism on the I/O module handle, and then gently pull the I/O module from its slot.
Align the replacement module with the empty slot, and carefully push the module into the slot. When the I/O module appears seated, push and release the small button on the handle.
If the button remains in, the module is fully seated. If the button springs back, gently push the module further into the chassis, and then push it again.
If the button still does not rest flush with its handle, remove the module and try again. With the I/O module in, connect the cables to the assigned I/O module ports.
Finally, power the node back on. The power up procedure depends on whether the component is in a PowerStore T model appliance or a PowerStore X model appliance.
Refer to the PowerStore Power Down and Reboot Procedures Guide for more information on powering up the node. Finally, we need to verify the replacement.
In PowerStore Manager, go to the Hardware card for the appliance. The status of the replacement component should now appear as Healthy.
If the status still appears as Faulted, wait a few minutes and refresh the PowerStore Manager screen. If the status does not change, ensure that the component is correctly seated, or call your service provider.
You’ve just replaced a faulted I/O module. For detailed instructions on replacing this or other components, refer to the PowerStore documentation at dell.com/powerstoredocs.
