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Dell Software Diagnostics and Repair

Published MAR 18, 2025

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    This video explains how the Dell software diagnostic service works. You'll learn how to schedule a diagnostic call with a Dell-certified software specialist, what issues can be addressed, and how the technician helps resolve software-related problems. In some cases, a technician may reinstall the operating system and assist with backing up data. If the issue cannot be fixed, Dell will refund the service fees.

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