Prerequisites
Use SupportAssist to send diagnostic data to Dell Technical Support Services.
Shut down the storage controller using the Dell Storage Client.
Replace a Single Storage Controller:
Make sure all of the cables are labeled.
Disconnect all of the cables from the storage controller that was shut down.
Remove the battery from the storage controller .
Squeeze the release tab on the storage controller release lever.
Pull the release lever away from the chassis.
Grasp the release lever and pull the storage controller away from the chassis.
Locate the battery removed earlier and insert it into the replacement storage controller.
a. Align the battery with the slot on the storage controller .
b. Slide the battery into the storage controller until the release tab clicks into place.
Insert the replacement storage controller into the chassis until it is fully seated.
NOTE: The bottom storage controller is installed upside down.
Reconnect the cables to the storage controller .
Push the release lever toward the chassis until it clicks into place. The storage controller is powered on.
NOTE: When a storage controller is powered on, a one‐minute delay occurs while the storage controller prepares to boot. During this time, the only indication that the storage controller is powered on are the LEDs on the storage controller . After the one‐minute delay, the fans and LEDs turn on to indicate that the storage controller is starting up.
In the Dell Storage Client , make sure that the replacement storage controller is recognized and shown as up and running.
NOTE: If the Storage Center software on the replacement storage controller is older than the software on the existing storage controller , the storage system updates the replacement storage controller with the software version on the existing storage controller . The Storage Center software update on the replacement storage controller could take 15 to 45 minutes to complete.
Clear the swap status for the temperature sensor and I/O module.
a. Click the Hardware tab.
b. In the Hardware tab navigation pane, expand the enclosure.
c. Select Temperature Sensors.
d. In the right pane, right-click the sensor, then click Request Swap Clear.
e. Select I/O Modules.
f. In the right pane, right-click the module, then click Request Swap Clear.
g. Click the Alerts tab.
h. Right-click the alerts for the temperature sensor and I/O modules, then click Acknowledge.
NOTE: The alerts may not appear immediately. If the alerts do not appear, wait 10 seconds and then click Refresh.
