To check if the system can power on with just the AC adapter, remove the battery and disconnect it carefully. Connect the AC adapter and power on the system. If it works, inform the technical expert. To reconnect the battery, plug the cable onto the motherboard and secure the bottom panel with screws before attempting to power on the computer again.
To check if the system will power on the AC adapter alone remove the battery from the system. Locate the screws on the bottom panel. Remove each screw.
Be careful with the washers preventing screws from being completely removed. Locate the battery. Carefully disconnect the cable by pulling from the plastic piece.
Connect the AC adapter. Make sure the power cord is properly seated into the AC adapter and the adapter properly connected to a power outlet. Power on the system.
If the system powers on successfully, let our technical expert know Afterwards, shut down the system. Unplug the AC adapter. To reconnect the battery, plug the battery cable onto the motherboard.
Make sure the piece is properly connected. Secure the bottom panel using the screws and attempt to power on the computer. If the system powers on successfully, let our technical expert know.