CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this system board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on your HDDs.
CAUTION: Do not attempt to remove the TPM plug-in module from the motherboard. Once the TPM plug-in module is installed, it is cryptographically bound to that specific motherboard. Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it cannot be re-installed or installed on another motherboard.
Ensure that you read the Safety instructions section in this document.
Below tasks in the Before working inside your system section in this document.
Turn off the system, including any attached peripherals.
Disconnect the system from the electrical outlet and disconnect the peripherals.
If installed, remove the front bezel.
If applicable, remove the system from the rack.
Remove the system cover.
Remove the following:
a. cooling shroud
b. Cooling-fan assembly
c. hard-drive tray (if installed)
d. power supply unit(s)
e. all expansion-card risers
f. integrated storage controller card
g. internal dual SD module
h. PCIe card holder
i. card retention bracket
j. heat sink(s)/heat-sink blank(s)
k. processors(s)/processor blank(s)
CAUTION: To prevent damage to the processor pins when replacing a faulty system board, ensure that you cover the processor socket with the processor protective cap.
l. memory modules and memory module blanks
m. network daughter card
Removing system board:
Disconnect the mini SAS cable from the system board.
Disconnect all other cables from the system board.
CAUTION: Take care not to damage the system identification button while removing the system board from the chassis.
CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components.
Hold the system-board holder, lift the blue release pin, lift the system board and slide it toward the front of the chassis.
Sliding the system board toward the front of the chassis disengages the connectors from the back of the chassis slots.
Lift the system board out of the chassis.
Installing system board:
Unpack the new system board assembly.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.
Hold the touch points and lower the system board into the chassis.
Push the system board toward the back of the chassis until the board is seated correctly.
Install the Trusted Platform Module (TPM). For information on how to install TPM, see the Installing the Trusted Platform Module section in this document. For more information about TPM, see the Trusted Platform Module section in this document.
Replace the following:
a. Cable retention bracket
b. PCIe card holder
c. Hard drive tray (if applicable)
d. Integrated storage controller card
e. Internal dual SD module
f. All expansion card risers
g. Heat sinks or heat-sink blanks and processors/processor blanks
h. Memory modules and memory module blanks
i. Network daughter card
j. Cooling-fan assembly
k. Cooling shroud
l. PSUs
Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket.
Follow the tasks listed in the After working inside your system section in this document:
Install the system cover.
If applicable, install the system into the rack.
If removed, install the front bezel.
Reconnect the peripherals and connect the system to the electrical outlet.
Turn on the system, including any attached peripherals.
Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide, at Dell.com/esmmanuals.
Ensure that you:
Use the Easy Restore feature to restore the Service Tag. For more information, see the Easy Restore section in this document.
If the service tag is not backed up in the backup flash device, type the system Service Tag manually. For more information, see the Entering the system Service Tag section in this document.
Update the BIOS and iDRAC versions.
Re-enable the Trusted Platform Module (TPM). For more information, see the Re-enabling the TPM for BitLocker users or Re-enabling the TPM for Intel TXT users section in this document.
