Dell TechDirect Overview

Optimize your IT support in the dynamic landscape of the hybrid workplace with Dell Technologies' Tech Direct. Streamline your PC fleet management through a modern, intelligent end-to-end experience. From a centralized dashboard, Tech Direct offers a simplified and efficient approach to handle device life cycles, providing customizable BIOS updates, data-driven insights, proactive alerts, and 24/7 support. Elevate your IT operations and effortlessly manage your entire fleet with actionable insights at your fingertips.

With your PC fleet needing constant attention in today's hybrid workplace.
Provide your it support technicians with a modern intelligent end to end experience through tech direct from Dell Technologies.
Wherever you call your office today, your customized tech direct dashboard keeps your it operations simple, streamlined and efficient
throughout the device life cycle from a central location, work with us or your Dell technologies partner to collaborate,
build, manage and download your unique company image across your entire fleet.
So when your P CS arrive, the heavy lifting is already done.
Once registered Tech direct lets you connect and remotely manage your PC fleet through support assist, depending on your support level, you can get
customizable bios and catalog updates, data driven insights, proactive alerts and actionable health security and application experience scores.
Once connected, you can also manage your user API S access training to self dispatch, replacement parts, get technical help from the experts and manage
and automate your on site inventory.
Plus tech direct support is available 24 7 with your tech direct dashboard, you have at a glance, visibility into system health technical support,
service requests, deployment details, parts, dispatch and more at every stage of the PC life cycle.
Tech Direct gives you in depth management with actionable insights, self service options and training all at your fingertips to register your PC fleet.
Visit the portal at techdirect.com.