In this video I'm going to discuss some frequently asked questions some customers face when using their Dell touchpad First, I'll show you how to use the Dell user interface which will allow you to change the settings on your touchpad. The interface looks slightly different depending on the system so do not be alarmed if your screen looks different than mine when you're clicking from one tab to another make sure to click 'Save' before you do. If not, all of your changes will be lost.
The Dell UI is only available on non Precision touchpads. If you have a Precision touchpad you will not see this Dell UI. You can access the Dell UI by two methods: First, go to the tray icon and double-click the touchpad icon. The second way is to go to 'Start' Then 'Control Panel', then choose 'Mouse'.
Click on the 'Dell Touchpad' tab and then click on the link 'Click to change the Dell touchpad settings'. Not all Dell touchpads have this setting: The 'zig zag' wake up feature. The touchpad has a built-in feature to re-enable it when it is disabled. Quickly slide your finger in a 'zig zag' motion a few times. Then the touchpad will re-enable.
This feature only works when there is a Dell driver installed. The interface does not update in real time for the 'zig zag' gesture. If you disable the touchpad while the interface is still open, and then re-enable it with a zig-zag gesture, the interface will not show the touchpad has been re-enabled.
If you close the interface and then reactivate it it will then show the correct status of the touchpad. Erratic cursor: if you find your cursor is being unresponsive or erratic, power off your system and then power it back on. Making sure not to touch the touchpad until the system is fully booted up.
This will help ensure it is correctly calibrating on startup. Check your sensitivity settings under touch pressure. You can adjust the amount of pressure required for your finger to move the cursor. Increase for more pressure, decrease for less pressure. Newer Alps touchpad do not have this setting.
Gesture settings: Under the gestures tab you are able to customize your Dell touchpad experience. One finger gestures enable left edge, right edge, and top-edged swipes. Two finger gestures enables panning and scrolling. Scrolling by moving two fingers in a horizontal or vertical direction.
Inertial scrolling: quickly move through content by flicking fingers off a two finger scroll. Reverse scroll direction: changes the direction screen content rolls based on finger movement. Scroll speed: adjusts the contents scrolling speed of the two finger scroll. Zoom: move two fingers towards Zoom out: move fingers away from each other Rotate: move two fingers in an arc relative to each other, like turning a knob or rotating an object.
Palm rejection: Under the sensitivity settings tab go to the bottom of the screen and select palm rejection. Palm rejection inhibits unwanted input on the touchpad from palm touches while typing. Increase this for stronger palm rejection, and decrease for weaker rejection.
If you need more help please contact @dellcares on Twitter or go to our website dell.com/support. If you want to stay up to date with the latest hints and tricks please subscribe to our channel.