Follow these quick steps to resolve display issues on a Dell monitor or laptop. Find additional resources for troubleshooting display or video problems.
Use Dell Command Update to install your Dell Thunderbolt and USB-C dock (TB15/ TB16/ WD15) in a few simple ste
ps. Closed captions available in many languages.
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The WD19 dock has three connectivity options: USB-C, dual USB-C, and Thunderbolt 3. Before installing the dock
, ensure that your system is up to date and download the latest updates for the dock from Dell Support. Connect the dock's power adapter and run the firmware update. The maximum number of monitors and resolutions supported varies by model, and the rear USB-C multi-function display port and HDMI port share hardware. The rear Thunderbolt port on the WD19TB operates at USB 2.0 speeds when used with non-Thunderbolt devices.
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To download Dell drivers, go to Dell Support Drivers and select your Dell computer or enter the Service Tag. C
lick "Check for Updates" and then "Show drivers" to review the list. Click "Download And Install" and restart the computer. Dell drivers are only available for tested operating systems. You can also manually download drivers by selecting the operating system, driver category, and clicking "Download". Follow the onscreen instructions to install.
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Other Resources
Audio and Speakers
Get support for audio-related issues for speakers, headphones or microphones.
Audio and Speakers