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Article Number: 000141128


Windows Blue Screen booting from iSCSI Target and Intel i350 Initiator

Summary: How to resolve Stop code: INACCESSIBLE BOOT DEVICE error when using the in-box Intel i350 driver included in the Windows 2016 and Windows 2012 R2 operating system.

Article Content


Symptoms

When leveraging the Windows 2016 or Windows 2012 R2 in-box Intel® iSCSI drivers for boot from iSCSI target, an 0x7B Inaccessible Boot Device Blue Screen error may occur while booting from Intel i350-t Adapter initiator. This issue is limited to the in-box Intel i350 driver included in the Windows 2016 and Windows 2012 R2 operating system installation media images.

The text of the error and an image follow (Figure 1 [English-only]):

Your PC ran into a problem and needs to restart. We'll restart for you.
For more information about this issue and possible fixes, visit http://windows.com/stopcode
If you call a support person, give them this info:
Stop code: INACCESSIBLE BOOT DEVICE
 
SLN306201_en_US__1I_Microsoft_INACCESSIBLE_BOOT_DEVICE_hs_v1a  
Figure 1: INACCESSIBLE BOOT DEVICE error

Resolution



Workaround

You can manually specify the Intel® iSCSI driver during the Windows installation. Extract the files from the Network_Driver_3PT51_WN64_18.0.0_A00.EXE Dell Update Package (DUP) to a USB thumb drive with the following command from an elevated CMD prompt: Network_Driver_XXXXX_WN64_XX.X.X_A00.exe /s /drivers=C:\mydir

  1. During the Windows installation, you will need to use the Load Driver option from the Custom: Install Windows only (advanced) menu (Figure 2 [English-only]).

    SLN306201_en_US__2Windows-Manual inject driver
    Figure 2: The Load Driver option

  2. Use the file picker to browse to the location of the contents of the 1G_i350 folder on your removable USB thumb drive and select the appropriate driver file for your adapter (Figure 3 [English-only]).

    SLN306201_en_US__3i350-dirver picker
    Figure 3: Selecting the folder

Article Properties


Affected Product

Microsoft Windows Server 2016, Microsoft Windows 2012 Server R2

Last Published Date

21 Feb 2021

Version

3

Article Type

Solution