Troubleshooting Internet Connectivity Issues on Your Dell Computer
Summary: Learn how to resolve common Internet connection issues on your Dell computer that matches the operating system.
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Instructions
Affected Operating Systems:
- Windows 11
- Windows 10
- Ubuntu
For help with your Wireless, Wired, or Mobile Broadband adapter, reference the expanding sections. The links that are provided take you to articles containing information, how-to's, and troubleshooting steps.
Troubleshooting Wireless Issues
Windows 11 and Windows 10
- Wi-Fi Not Working? Solve Computer or Laptop Wi-Fi Connection Issues
- Windows 11 Wireless Networking Usage and Troubleshooting Guide for the Home
- Troubleshoot Wi-Fi Not Working Issues and Connect to Your Wi-Fi Network
- Fix Wi-Fi connection issues in Windows
Wired Internet Connection
- Wired Networking Solutions: Ethernet and Wired LAN Connection Issues
- Windows 11 and Windows 10 Wired Internet Connection Usage and Troubleshooting Guide for the Home
- Frequently Asked Questions (FAQs) about the NIC and Ethernet port on a Dell personal computer
Other Configurations including Ubuntu Linux
Troubleshooting Internet Browser Issues
See these Dell Knowledge Base articles for related information.
- Which Wireless Networking Adapter is Installed in Your Dell Computer
- Troubleshooting Wireless Networking Issues
- Change the Intel Advanced Wi-Fi Adapter Settings to Improve Slow Performance and Intermittent Connections
- How to Troubleshoot and Resolve any Wired NIC issues with a Desktop personal computer
- How to Identify and Reduce Wireless Signal Interference
- How to Turn the Wireless Devices on a Dell Laptop On and Off
- Frequently Asked Questions (FAQs) about the network adapter and Ethernet port on a Dell personal computer
Is your computer out of warranty? For Out of Warranty support, browse to the Dell.com/support website and enter your Dell Service Tag to view our offers.
Note: Offers are only available for consumer and commercial computer customers in the US, Canada, UK, France, Germany, and China. Offers are not applicable to Server and Storage systems.
Affected Products
Alienware, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Dell Plus, Dell Pro Plus, Dell Pro Premium, Inspiron, Latitude, Dell Pro Rugged, Vostro, XPS, Legacy Laptop Models, Wireless Networking
, Fixed Workstations, Mobile Workstations
...
Article Properties
Article Number: 000124368
Article Type: How To
Last Modified: 04 Mar 2025
Version: 35
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