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PowerStore Alerts: Appliance State Alerts

Summary: Base Enclosure has failed

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Article Content


Symptoms

When Dell PowerStore encounters a problem, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your problem is not resolved despite the solution provided, check the technical support contact options.

 

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Cause

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Resolution

Alert ID XMS_ENCLOSURE_FRU_STATE_FAILED
Alert Text Base Enclosure has faulted
Error Code (0x00309703)
Description This indicates that the Base Enclosure has failed.
Resolution Cause
A fault has been detected on the Base Enclosure.

Solution
The Base Enclosure should be replaced. Please contact technical support for further assistance.

Article Properties


Affected Product

PowerStore

Last Published Date

12 Sep 2023

Version

4

Article Type

Solution