Article Number: 000125246
Diagnostic tools for advanced troubleshooting on PowerEdge servers
Summary: In this article, we want to show you several ways to run diagnostics on your server to determine the source of the error. Many tools are available depending on the situation and whether the server can be taken offline or not. ...
Article Content
Symptoms
Not required
Cause
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Resolution
In this article, we want to show you several ways to run diagnostics on your server to determine the source of the error. Many tools are available depending on the situation and whether the server can be taken offline or not.
Tools \ PowerEdge Server Generation |
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| Dell Online Diagnostics (tests all hardware components) |
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| Built-in hardware diagnostics (tests all hardware components) |
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| Intel Processor Diagnostic Tool(measures CPU performance) |
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| IOmeter (measures I/O performance) |
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G9 
G10
G11
G12
G13
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No
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Note: We help you identify the PowerEdge server generation of your system.
For more information on collecting logs on servers, refer to this article 129295, Collecting Advanced Troubleshooting Logs on PowerEdge Servers.
Click the tool you are interested in:
- Tests all hardware components
- Works on Microsoft Windows and various Linux versions.
- Does not work on VMware ESX or Citrix XenServer.
- No server reboot required.
- The results can be saved.
Note: Does not work with the S300 RAID controller.
- Tests all hardware components
- Available on servers since PowerEdge server generation 11 (except T110!)
- Is a feature of lifecycle controller.
- A reboot is required.
- The results cannot be saved.
Note: Hardware diagnostics of generation 12 and 13 servers always tests all components of the server first.
Article: How to Run Hardware Diagnostics on your PowerEdge Server
- Is a third-party tool.
- Measures CPU performance.
- Works on Windows without rebooting the system.
- Bootable Linux version is available.
- The results can be saved.
Article: How to run a diagnostics on the processor when the system is running slowly
- Is a third-party tool.
- Measures I/O performance.
- Works on Windows and Linux.
- The results can be saved.
Article: How to test performance on PowerEdge servers with Iometer
Note: If these tools have been used to diagnose the cause of the issue, a report is typically displayed that can be saved for analysis. It is important to note where the report was saved.
Article Properties
Affected Product
PowerEdge
Last Published Date
26 Oct 2023
Version
14
Article Type
Solution