Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Article Number: 000140449


Unable to connect to X-Windows after upgrading Linux VMware Tools.

Summary: I you are unable to connect to X-Windows after upgrading the Linux VMware Tools, upgrade to ESXi 5.0 Update 1 to solve this issue.

Article Content


Symptoms

This article provides information on how to troubleshoot when unable to connect to X-Windows after upgrading Linux VMware Tools.

Environment:

  • VMware vSphere 5.0
  • RHEL 5.x
  • VMware Tools

Symptoms:

  • Older versions of VMware Tools worked normally, but stopped working after upgrading to VMware vSphere 5.0 and VMware Tools 8.6.0-516842.
  • In the messages log, you see errors similar to:

    SESSION_MANAGER=local/rhel5.vmware.local:/tmp/.ICE-unix/4383
    Window manager warning: Log level 32: could not find XKB extension.
    vmware-user: could not open /proc/fs/vmblock/dev
    Initializing nautilus-open-terminal extension

    ** (eggcups:4421): WARNING **: IPP request failed with status 1030

    ** (eggcups:4421): WARNING **: IPP request failed with status 1030

    ** (nm-applet:4446): WARNING **: No connections defined
    Introspect error: Launch helper exited with unknown return code 0
    could not attach to desktop process
    Unable to open desktop file /usr/share/applications/redhat-email.desktop for panel launcher: No such file or directory

     

Resolution:

This issue is resolved in ESXi 5.0 Update 1. Download this release from the VMware Download Center.

To work around this issue if you are not able to upgrade, use one of these options:

  • Downgrade VMware Tools to an older version. For more information, see the Uninstall VMware Tools section in the vSphere Virtual Machine Administration Guide.
  • Remove the plug-in file from VMware Tools:
    Log into the virtual machine as the root user and remove this file:

    /usr/lib/vmware-tools/plugins/vmusr/libresolutionSet.so
Note: This plug-in adjusts the guest's virtual monitor to match the window in which the virtual monitor is displayed.

Reference: Cannot connect to X-Windows after upgrading Linux VMware Tools (2013891) 

Article Properties


Affected Product

PowerEdge

Last Published Date

21 Feb 2021

Version

3

Article Type

Solution