Workforce and Culture 5 Black entrepreneurs making a big impact in tech Feb 15, 2023 5 min read Customer ExperienceData ManagementDiversity, Equity and InclusionEmployee ExperienceWorkforce and Culture
Workforce and Culture Empathy: a powerful business construct May 10, 2022 3 min read Customer ExperienceEmployee ExperienceWorkforce and Culture
Intelligent Innovation Subscriptions: Everything-as-a-Service Nov 16, 2021 29 min audio Arts and ScienceAs-a-ServiceCustomer ExperienceIntelligent InnovationRetail and Marketing
Retail and Marketing As Consumers Continue to Cut the Cord, Will Cable Bundles Face Extinction? Apr 15, 2021 4 min read Arts and ScienceCustomer ExperienceRetail and Marketing
Retail and Marketing Reviews: Empowering the Consumer Apr 13, 2021 24 min audio Artificial IntelligenceArts and ScienceCustomer ExperienceRetail and Marketing
Artificial Intelligence Every Day Is Black Friday—Call in the Bot-Based Support Staff Nov 19, 2020 5 min read Artificial IntelligenceCustomer ExperienceRobotics
Transformative Technology The Cleaning Technology Powering Hospitality’s Recovery Sep 28, 2020 4 min read Customer ExperienceOrganizational Innovation
Transformative Technology Blockchain, Facial Recognition and the Future of Airports Jun 10, 2020 4 min read Customer ExperienceData Management
Transformative Leadership 5 Ways Technology Can Inspire Your Remote Workforce May 29, 2020 3 min read Customer Experience
Transformative Technology As Need Grows, Nonprofits Leverage Technology to Press Forward May 20, 2020 5 min read Customer Experience
Transformative Technology Why Videoconferencing Fatigue Is Real—and How to Stop It May 19, 2020 5 min read Customer ExperienceWorkforce and Culture
Transformative Technology Mixed Reality: Experience the Planet’s Spectacular Sights Using VR and AR Technology May 14, 2020 5 min read Augmented and Virtual RealityCustomer ExperienceDigital Transformation