The best time to solve a problem is before it happens. The automated proactive and predictive technology Dell SupportAssist helps reduce the steps and time it takes to find a resolution, often detecting issues before they become a crisis.
I was able to spend some time with Wayne Ricketts, Regional Product Manager SupportAssist, between his customer conversations at the Dell theater in the Microsoft Ignite Solutions Expo.
For more information please visit www.dell.com.supportassist
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Dell The Source Podcast is hosted by Sam Marraccini (@SamMarraccini)