We are thrilled to share that Dell Technologies has been recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Enterprise Backup and Recovery Software Solutions for the 19th time.¹ We believe this recognition reflects our unwavering commitment to safeguarding our customers’ most vital asset: their data. We are deeply grateful for the trust our customers place in us and our solutions. For detailed insights from Gartner and to discover how Dell Technologies is evaluated for their Completeness of Vision and Ability to Execute, we encourage you to read the full report here.
In today’s hybrid multicloud world, IT decision-makers face a myriad of data protection challenges. The relentless rise of cyberthreats and the complexities of safeguarding distributed data across global edge locations, on-premises data centers and multicloud environments present ongoing hurdles. Compounding these challenges are the emerging needs to reliably and efficiently protect AI and GenAI workloads. As the digital landscape evolves, organizations require solutions that reduce complexity, ensuring critical information is secure and protected.
Dell remains at the forefront of addressing these challenges with innovative solutions that provide the automation organizations need. Recently, we enhanced PowerProtect Data Manager (#1 in customer satisfaction²) with the Storage Direct capability for PowerMax storage platforms, which is also available on PowerStore. This advanced feature allows our customers to leverage native data protection built into PowerMax and PowerStore systems in conjunction with PowerProtect appliances. This integration simplifies the protection and security of critical applications and data, offering the efficiency, resiliency and flexibility required in today’s complex IT environments.
As organizations continue leveraging the public cloud to augment their on-premises environments, having a solution that ensures a consistent operational experience wherever data and workloads resides becomes crucial. The Dell APEX as-a-Service portfolio of solutions delivers ground-to-cloud and cloud-to-ground operational consistency across a broad range of primary storage and data protection solutions.
With APEX, customers pay only for the services they consume, allowing IT teams to offload the responsibility of provisioning, monitoring, maintaining, and upgrading hardware and software. This approach enables organizations to reduce complexity, improve agility, lower operational costs and manage multicloud environments with ease through solutions that deliver a consistent operational experience across hybrid, multicloud environments.
Dell APEX drives more efficient and effective IT operations, boasting benefits such as:
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- 60% faster deployment of new capacity
- 64% reduction in unplanned outages per year
- 39% lower three-year cost of operations
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APEX Backup Services exemplifies how organizations can leverage our as-a-Service capabilities with an offering that is easy to deploy and manage, providing robust data protection for SaaS workloads such as M365, Salesforce.com and Google Workspace. It also serves as a comprehensive solution for safeguarding data across hybrid multicloud environments.
Additionally, Dell has expanded its APEX Subscriptions to include PowerProtect Data Domain appliances. This enhancement allows clients to obtain Data Domain appliances through a pay-as-you-go model, enabling organizations to start with a smaller configuration and scale up as their performance needs grow. With Dell APEX, organizations can streamline their IT operations and focus on strategic initiatives, ensuring they remain competitive in an ever-evolving digital landscape.
Cyber threats remain a top concern for organizations of all sizes. According to the 2024 Dell Global Data Protection Index, 55% of respondents reported experiencing a cyberattack in the past 12 months, with each incident costing an average of nearly $2 million. To combat these threats, we have deployed cyber vaults for over 2,300 customers globally³ since 2016, helping our customers protect and secure their critical data. This robust protection instills confidence, ensuring that they can rapidly recover from cyberthreats and maintain business continuity.
At Dell Technologies, our commitment is unwavering in helping our customers stay competitive in an ever-evolving digital landscape. We provide end-to-end solutions that not only simplify IT and mitigate risk but also offer the greatest flexibility in technology and consumption choices—whether through as-a-Service models, traditional CapEx purchases, or lease financing. Our goal is to empower our customers to focus on their core competencies without getting bogged down by the complexities of IT infrastructure management.
We extend our heartfelt thanks to our customers and partners for their continued loyalty and support. We look forward to working together to navigate future challenges and seize new opportunities. As we advance, we are excited about the collaborative role we will play in driving innovation and success in the years ahead.
Gartner, Magic Quadrant for Enterprise Backup and Recovery Software Solutions, Michael Hoeck, Jason Donham, Rene Rodriguez, Chandra Mukhyala, August 5, 2024.
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1 “As Dell Technologies, 2020 -2023; 2020-2021; As Dell, 2017-2019; As EMC, 2005 – 2016; As Legato, 2004; As Legato Systems and EMC, 2003; As Legato NetWorker and EMC Data Manager, 2001; As Legato and EMC, 1999-2000.”
2 Based on Dell Technologies analysis in January 2024 comparing among Top 5 data protection software providers globally using double-blinded, competitive benchmark Net Promoter Score (NPS) data gathered by third-party commissioned by Dell for 2H FY24.
3 Based on Dell Technologies analysis, July 2024.
