— Fourth in the "To 30 More" series —
Wylie Smith is ready to “do it all again!”
After 26 years at Dell, this member of our Global Operations Engineering and Technology team remains optimistic about the company’s future: “I think we have a solid team that will help push us further forward into tablets, solutions, and services.”
Smith sees some of the least-visible elements of Dell technology empower the most people.
“When a customer, or anyone for that matter, is making a Facebook post or a Twitter update or accessing a medical record, there’s a Dell server likely on the backend of that request and from that perspective I feel that we’re enabling everybody to grow and thrive.”
Those medical records and even the social media updates play an important part in supporting our communities – especially during crisis.
Together with the American Red Cross (ARC), we launched the first social media command center devoted to humanitarian aid in 2012. The ARC uses social media to connect people with loved ones during disasters and figure out exactly where to send help – as well as to provide critical safety information so they can be better prepared.
And that’s just one way Dell strives to be a force for positive change around the world. As a team, we make a difference by contributing our technology, time and know-how; and by 2020, our goal is to provide five million cumulative hours of service to the communities in which we live and work.
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Laura Pevehouse was profiled as one of five “social media mavens” in the March 2009 issue of Austin Woman Magazine and named an AdWeek’s TweetFreak Five to Follow. She has been part of the Dell organization for more than 15 years in various corporate communications, employee communications, public relations, community affairs, marketing, branding, social media and online communication roles.
From 2014-2018, Laura was Chief Blogger/Editor-in-Chief for Direct2DellEMC and Direct2Dell, Dell’s official corporate blog that she help launch in 2007. She is now a member of the Dell Technologies Chairman Communications team. Earlier in her Dell career she focused on Global Commercial Channels and US Small and Medium Business public relations as part of the Global Communications team. Prior to that, she was responsible for global strategy in social media and community management, as well as marcom landing pages, as a member of Dell’s Global SMB Marketing, Brand and Creative team. When she was part of Dell’s Global Online group, Laura provided internal consulting that integrated online and social media opportunities with a focus on Corporate Communications and Investor Relations. She managed the home page of Dell.com, one of the top 500 global web sites in Alexa traffic rank, and first brought web feeds and podcasts to the ecommerce site. In her spare time she led Dell into the metaverse with the creation of Dell Island in the virtual world Second Life.
Laura has earned the designation of Accredited Business Communicator from the International Association of Business Communicators, and received her Bachelor of Arts in Journalism from Louisiana State University. Before joining Dell Financial Services in 2000, she worked at the Texas Workforce Commission and PepsiCo Food Systems Worldwide.
Wylie Smith is ready to “do it all again!”