Spectra Logic SpectraGuard Next Business Day On Site - extended service agreement - 1 year - on-site

Name: Spectra Logic SpectraGuard Next Business Day On Site - extended service agreement - 1 year - on-site
Brand: Spectra Logic
SKU: ab463642

$7,648.41

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Manufacturer part SFIN-BA-1-NBD | Dell part AB463642 | Order Code ab463642 | Spectra Logic

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Tech Specs

General

Service Included

Parts and labor

Location

On-site

Full Contract Period

1 year

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Manufacturer Selling Program

EMC Select

Covered Configurations

Base

Details

Service & Support

Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM)
Technical support - remote diagnosis - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday
Technical support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Extended service agreement - loan unit - 1 year - shipment - response time: 24 business hours - for critical problems

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Spectra Logic SpectraGuard Next Business Day On Site - extended service agreement - 1 year - on-site

Tech Specs